Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Due to an urgent health issue with a parent (not traveling with us) two weeks prior to departing on an Alaskan cruise, we had to cancel the trip. The cancellation penalty was 100% of the cost. Fortunately, we had purchased a policy from Generali Global Assistance as a "just in case" because of the age of our parents. We filed a claim, including all requested medical/doctor/cruise paperwork, and sent it to Generali as directed on their website. We were notified of receipt of the document package and when an agent would be assigned. Within two weeks of filing we received notice that our claim had been processed and a check for the insured amount would be forthcoming. It was received a few days later. The expeditious manner in which this claim was processed, without any long drawn out foot dragging by Generali was both impressive and a surprise. I will consider using this company again when traveling.
Bruce B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I am relieved that I didn't have to call you for any part of my trip. The cost of the insurance was reasonable compared to the cost of what NOT having it would have been.
Hazel M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great plan.
Jeffrey S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We had a trip planned for 4 of us to go to Alaska. Our motherended up getting sick and we needed to cancel. We received our check within days of sending in our information. They were wonderful to work with.
Chad S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
I didn't file a claim, but the cost was reasonable for the services provided.
Wendy C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great trip, all went well, but good to know the policy was there.
Jay F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The process for filing a claim was clear and well handled. I was given updates promptly and received results in a timely manner. I appreciated the attention and thoroughness of the offices involved. I would definitely recommend Insure My Trip and intend to use the coverage again as I travel.
ralph m. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We almost had to use the insurance plan, but thankfully didn't need to. We were glad we had it just in case.
William S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Was diagnosed with pneumonia the day before the flight to Hawaii, luckily I didn’t have to cancel the trip, it was comforting to know that I had trip cancellation with Generali Global Assistance. I wasn’t going to purchase insurance because I felt that my husband and I are in good health, I purchased the coverage at the recommendation of two neighbors. So glad I did. It was definitely worth the price of mind.
James M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Our claim, based on the French rail strike, was paid in full and very promptly, with no questions or difficulty whatsoever. We now use Generali for all our trip insurance. We're impressed by the coverage for the price, and the great claim response.
James B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful