Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Having coverage in place just gives you some peace of mind in this crazy world
john j. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thank you for your service. I want that confidence stress free knowledge that I'm covered incase something goes wrong enabling me not to complete my planed trip. I always thought that after I had purchase my trip I only had 10 days to purchase your insurance. Went many times without insurance due to me believing this. Glad I was informed that wasn't true.
Thank you again for your service.
Thank you again for your service.
Steven H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I would like a plan that offers hurricane coverage ONLY when you are traveling by car .
I feel like I'm paying for things I'd never use like: Baggage coverage,Baggage delay, Air Flight Accident, Missed Connection etc. If I'm traveling by car so many of these coverages do not apply to my trip, and I'm paying for unnecessary coverage. Customer Service was very pleasant and helpful.
I feel like I'm paying for things I'd never use like: Baggage coverage,Baggage delay, Air Flight Accident, Missed Connection etc. If I'm traveling by car so many of these coverages do not apply to my trip, and I'm paying for unnecessary coverage. Customer Service was very pleasant and helpful.
Mary Lou W. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback. As a travel insurance comparison website, we offer a wide range of plans which cover Hurricane warnings and mandatory evacuations at the destination, and other inclement weather related concerns. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.Aug 31,2017 -
Deborah
Generali Global Assistance
We apologize for not meeting your expectations. Our plans are typically able to provide coverage for trip cancellations and interruptions resulting from mandatory evacuations due to hurricanes or other natural disasters provided requirements are met. Please see your Description of Coverage/Policy for full details or reach out to us via email at [email protected] with any additional questions or concerns. We have trained customer service staff who would be happy to review your plan coverages with you.Sep 06,2017
Generali Global Assistance
Standard
We have purchased CSA Travel protection for the past 5 summer vacations. Last year we had a family tragedy 3 days before our departure date and needed to cancel our vacation and file a claim. I was anticipating this being a hassle and needing to jump through hoops but the complete opposite was true. The people I dealt with were incredibly compassionate while helping me understand what the documents/information they needed to complete our claim. Once the documentation was submitted, the process was very quick and we had our refund check in a very short time frame. As part of the claim process, the owner of the home we had rented from was contacted to verify some information - she told me that the person from CSA who called her was also incredibly sensitive to our situation and very compassionate. She was very impressed and has recommended CSA to other travelers, as have I. I would never consider taking a vacation without purchasing this insurance. It is a small price to pay to have peace of mind that unexpected events won't cause financial hardship on top of the stress.
Sarah S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Very thankful we did not need to use the insurance. That would be when be the time to evaluate.
Kathryn B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Since no claim was filed, cannot properly rate this policy. The coverage is there is writing, but can't tell if there would be accurate prompt service of a claim/
RONALD R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Can't say much
The real answers are when you have to file a claim.
The real answers are when you have to file a claim.
Edmund M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Completed the trip without issue but we were glad to have the coverage for peace of mind.
Marc F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
When I travel I usually check with INSURE MY TRIP and use CSA to insure my trip. Has the same protection at a better price than the tour will provide. Have not had to make a claim yet but it is there for the big ticket items if needed and at a reasonable price.
CAROL H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not file a claim, so cannot comment on that process.
Marilyn H. would
recommend this plan to a friend or relative.