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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited Italy rated Generali Global Assistance
4.59 out of 5
451
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Luckily, we didn't need to use the plan so it was just good to know that we have one.
Yefim M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We didn't have to use the plan, but we had the peace of mind that it was there if needed. It made our two week trip to Italy more relaxed.
Mary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Hard to give a thorough review since I did not file a claim with CSA Travel Protection, and I feel how the company responds to a claim is the most important part.
Shannon M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
As in other times I used your service, I found the customer service to be very helpful, patient, able to give me good advice, and pleasant. I have recommended your company to many others, and have encouraged others to buy travel insurance.
Nancy R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I fortunately did not need to use this insurance for the recent trip I took to Sicily, but I had no problem on the site understanding the coverage, comparing plans etc. The information they emailed me was complete and thorough.
Constance C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was reassured to have it.
Carole M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I bought the insurance on the recommendation of friends who travel abroad. This was the first time I purchased trip insurance of any kind. I was not dissatisfied by the plan, but it was moderately expensive and I did not need to use it. Not sure if I would purchase it again, but thanks anyway.
Deborah L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I shopped around and this plan was less than half of our tour price. It had good reviews, thankfully, we didn't have to use it but was a comfort to know we had it.
Nadia L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Wife got sick and had to go to the hospital in Rome. The travel assistance company directed us to the proper place to go for her exam and treatment. Very helpful.
michael s. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This was my first trip abroad and I had a lot of concerns. The policy gave me peace of mind and allowed me to enjoy my trip.
Janice L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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