Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Premium
Excellent service when purchasing the plan. I wasn't aware that you had to buy a plan within 10 days of INITIAL payment, or pre-existing conditions were excluded. My rep found a plan that covered pre-existing conditions even when purchasing later. It turns out we didn't need to make any claims (fortunately), but the peace of mind it allowed us was important. Thank you!
Wayne C. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
As I did not file a claim I don't feel that I should rate the coverage.
Melvin C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
During our trip a suitcase was stolen. We filed a claim for our loss. CSA took a month to settle this claim. They required an itemized list of the contents of the suitcase, including the price of each item and the date each item was purchased. CSA depreciated each item 10% per year. That is reasonable. But they also reduced the claim by 25% because we did not have purchase receipts for each item. Does anyone keep receipts for clothing they buy? Expecting receipts is not reasonable.
Henry R. would
recommend this plan to a friend or relative.
73 of
77 people found this review helpful
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Ralph
I can't imagine anyone keeping receipts for each item of clothing or accessories packed in a suitcase. This seems unfair.Aug 09,2011 -
robertkay
INSURANCE LOOPHOLE ! - requiring receipts for clothing. Keeping receipts for every purchase is ridiculous!!!!!Oct 19,2012
The trip included a
cruise
Generali Global Assistance
Premium
purchase was easy enough. Coverage offered met our needs at a price we were willing to pay.
Luckily we did not have any problems on our trip so we did not have to use the insurance. However we did use the insurance several years ago and were pleased with the way our claim was handled.
Luckily we did not have any problems on our trip so we did not have to use the insurance. However we did use the insurance several years ago and were pleased with the way our claim was handled.
stephen R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We have always used InsureMyTrip when traveling outside the USA. There is a good choice of policies to cover all of our travel needs.
Jane G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I bought this plan too late to take advantage of the cancel anytime feature. But it was nice to know we had it, and we did not use it.
Joanne B. would
recommend this plan to a friend or relative.