Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Prefer Ala carte selection of coverage items.
Allan M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Fortunately I didn't need to file a claim so I can't comment on that process, which of course is the most important data point when deciding to buy from a particular provider. But I can say that the customer representatives were friendly and helpful when I called them with questions. As for the future, the fact that CSA coverage is "secondary" may make me consider a different plan next time; definitely do your homework about what type of coverage you need and what you are comfortable with.
Andrew U. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The claims process was a little complicated given the number of documents required. However, my claim was settled with no dispute. In fact, they even asked if I was missing costs I could have claimed! Overall, a very satisfactory outcome. I will definitely use CSA again.
Brian E. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Purchasing the plan was very easy, and we felt comfortable with the coverage.
John L. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Premium
Very easy to set up online.
Gave comfort level that I had medical coverage specifically.
Best part---no issues to call about.
Gave comfort level that I had medical coverage specifically.
Best part---no issues to call about.
Gregory S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We thought it would be wise to insure the major costs of our trip due to our age, and to current events. This plan gave us the peace of mind we needed.
Ronald B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Although it was a pain to have to file for my health insurance first, after I received payment and documentation and sent it to CSA, they sent the remaining amount quickly.
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Betty G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Your company is terrific. We had to cancel our Alaskan cruise due to a dire medical problem. CSA was very responsive to our refund request, which was processed very rapidly. Thank you for CSA travel insurance! Don't leave home without it!
Samuel R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We experienced significant weather delays on our return flights and had to spend two nights in different hotels - one at airline's expense, one at ours. My claim for the latter was paid promptly and with no hassles. I was very impressed!
Brian E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Using this site was a breeze. Was able to compare different policies easily and make an informed decision. Thankfully we did not have to file a claim. This is the third time I have used "InsureMyTrip" and have been satisfied every time, including when I had to file a claim.
Stanley H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful