Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
My review is based on the purchase only. Fortunately, I didn't have a claim.
CARMEN R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Obtaining the policy was very easy. I thankfully didn't need to file a claim, and since that's where the rubber meets the road, I can't evaluate the claims process. One thing I couldn't easily find was a policy where you could pick and choose the benefits. For example, my health insurance covers medical expenses outside of the country, and I didn't want to pay for additional coverage that I wouldn't need. But I didn't see policies that provided that option.
Lesley M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was reassuring having the plan. I am glad I did not use it.
Ivor G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Although we didn't file a claim, we made a couple changes prior to leaving on our 20 day trip to Ecuador and the Galapagos. The changes were handled easily, promptly, and documented shortly after. We would use Generali again when the need for TI arises.
Boniface D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Since the trip went according to plan, there really isn't much to say about the overall quality of service from the provider. We're quite satisfied with the ability to compare and choose a plan.
Hatton K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We didn't have to file a claim so I'm not sure how it would have worked out. But the company agents were very helpful and knowledgable.
Deborah B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Nice to know we had coverage if needed. Had no need to file any claim. Appreciated the helpful comparison page on the website, and the knowledgeable phone consultations with staff. Didn't care too much for the person who responded to my first on-line chat, but later on-line questions were answered fully and respectfully. Already bought coverage for our next trip.
JULIE C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I had a schedule error in my original application, which CSA corrected for me at no charge. Very pleased. Will use again.
Ronald R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't use the plan so no opinion on how well it works. Have always found the cost of CSA's plans very reasonable compared with others available.
Paul W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
fortunately I didn't need to make a claim of any kind; but I found the process of selecting and deciding on a plan very easy, thanks to the helpful reps.....since i didn't use it I've no idea how it would have functioned had I needed the coverage, but it was worth the cash for the peace of mind.
helen p. would
recommend this plan to a friend or relative.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.