Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
I usually purchase insurance, since you never know! There was a little glitch, since I had purchased the insurance earlier in the year and the trip was postponed - again! So, I just wanted to transfer the original insurance to the new reservation. I had to go through a couple of "verifications" that I hadn't filed a claim against the first plan - which I didn't have to use since I didn't go on the trip. I thought the insurers should have known that, but all turned out ok. Thanks
Diana Brucelle W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
I had not used it. I could not say much
Nancy C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
you guys are the best.
herbert m. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
The assurance of coverage was important even when we did not make a claim.
William S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Very satisfied with this trip insurance--the cost, the service reps. Will definitely use this insurance again.
Sharon S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Very good plan. Did not file a claim but allowed me to be relaxed my entire trip.
David Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Due to an urgent health issue with a parent (not traveling with us) two weeks prior to departing on an Alaskan cruise, we had to cancel the trip. The cancellation penalty was 100% of the cost. Fortunately, we had purchased a policy from Generali Global Assistance as a "just in case" because of the age of our parents. We filed a claim, including all requested medical/doctor/cruise paperwork, and sent it to Generali as directed on their website. We were notified of receipt of the document package and when an agent would be assigned. Within two weeks of filing we received notice that our claim had been processed and a check for the insured amount would be forthcoming. It was received a few days later. The expeditious manner in which this claim was processed, without any long drawn out foot dragging by Generali was both impressive and a surprise. I will consider using this company again when traveling.
Bruce B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I am relieved that I didn't have to call you for any part of my trip. The cost of the insurance was reasonable compared to the cost of what NOT having it would have been.
Hazel M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great plan.
Jeffrey S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We had a trip planned for 4 of us to go to Alaska. Our motherended up getting sick and we needed to cancel. We received our check within days of sending in our information. They were wonderful to work with.
Chad S. would
recommend this plan to a friend or relative.