Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
WE were ill on our trip - covid - tried to access our Interruption coverage to stay few extra days but found thru many many calls that we needed a qualified test.
WELL THIS IS WHERE BARRIER IS - GETTING QUALIFED TEST IN Canada and foreign countries is just not available any longer as out of "pandemic" times it seems.
Believe me- i tried it all and am a RN so know who to call. Hospitals, hotel, pharmacies, more hospitals - most spoke only French - to no AVAIL.
Thank goodness we had enough of home meds and could stay extra to clear isolation days and not be communicable any longer so that was good as didnt want to make others sick.
THIS IS A PROB and I will be tellling everyine I know about travel insurance BARRIERS.
WE pay premium in earnest- and should not be this hard to obtain our coverage.
I am so dissapointed as have used Insure my Trip for years. and many travel trips.
TY for listening
WELL THIS IS WHERE BARRIER IS - GETTING QUALIFED TEST IN Canada and foreign countries is just not available any longer as out of "pandemic" times it seems.
Believe me- i tried it all and am a RN so know who to call. Hospitals, hotel, pharmacies, more hospitals - most spoke only French - to no AVAIL.
Thank goodness we had enough of home meds and could stay extra to clear isolation days and not be communicable any longer so that was good as didnt want to make others sick.
THIS IS A PROB and I will be tellling everyine I know about travel insurance BARRIERS.
WE pay premium in earnest- and should not be this hard to obtain our coverage.
I am so dissapointed as have used Insure my Trip for years. and many travel trips.
TY for listening
diane s. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
Thank you for your feedback, Diane. At Generali Global Assistance, we pride ourselves on providing the support that is crucial for happy and safe travel, backed by Generali, one of the largest insurance companies in the world. We’re sorry to hear about the circumstances surrounding your trip interruption and for not meeting your expectations. We take customer service and the claims review process very seriously. Our plans can help if you are diagnosed with Coronavirus before or during your trip. You just need to meet the standard requirements for coverage due to sickness, and our plans can assist you with Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation. If you have any additional questions about these plans, please reach out to us at (800) 348-9505 or visit COVID-19 Travel Insurance Guide and FAQs (generalitravelinsurance.com)Aug 14,2023
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Didn’t have to use the plan.
TY E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Easy to check and compare different plans. Fortunately, we did not need any of the coverage provided, but in these crazy times that we live in, it was good to have the insurance if it were needed.
Bryan M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Had peace of mind on my travels knowing I had coverage if a problem occurred.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Never had to use the plan but I knew we were covered on our trip. Peace of mind.
Robert P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank you. It was good to have the peace of mind for coverage on our cruise.
Garnet M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
On my next trips I will definitely use your service. Matched my needs with proper coverage and great price.
Dennis L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Easy to purchase with all questions answered. Had purchased for previous trips and have been lucky to never have filed a claim.
Shaun W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
There were no problems encountered on the trip that required the trip insurance. Its hard to evaluate a product that was not used (good news), but it was nice to have the peace of mind that the insurance was there just in case.
Mark W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately, we did not need to use this. It was comforting to know that it was there if it had been needed.
Ricky B. would
recommend this plan to a friend or relative.