Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
For the amount we paid, I thought that the 6 month pre-existing exclusion was a lot to pay. I have gotten pre-existing included for less money from other companies.
Ronald K. would not
recommend this plan to a friend or relative.
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DeborahGenerali Global Assistance
We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon the cost of your trip. As you mention, the plan you purchased is generally unable to provide coverage for any losses resulting from pre-existing medical conditions. Coverage for pre-existing medical conditions is available with our Custom Luxe plan provided you purchase your plan prior to or within 24 hours of making final payment and other requirements are met. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.Nov 01,2016
The trip included a
cruise
tour
Generali Global Assistance
Standard
My trip went as planned with no reason to file a claim. I was glad to have coverage in the event of a problem, but was happy to not have to use it.
Sonja T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This was a strenuous and very physical trip in remote and challenging areas. It was reassuring to know that we had trip insurance just in case we got sick or injured.
Mary H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This insurance was reasonably priced. I did have a claim and though it was resolved and I was compensated, it took about 3 months to process. The agent who handled my claim was respectful and apologized for the slow processing time stating they had many claims to process during summer months when my incident also occurred.
Beverly C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Zac
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, please call InsureMyTrip at 800-487-4722 and ask for a Customer Advocate. Our Customer Advocates will contact the insurance company on your behalf in an attempt to expedite the claim.Aug 31,2015
The trip included a
cruise
tour
Generali Global Assistance
Standard
The price of the coverage was a great bargain comparable to the one my travel company was offering at a significantly higher price.
Slavojka S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Satisfied with the coverage of the policy. Thanks a lot!
LEILA A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Nothing unfortunate happened while on my trip but it was reassuring to know that if something did happen, I had some coverage for certain losses.
Lillian O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Good Plan, just a bit expensive.
Egbert F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately we did not need this plan; but in the past CSA did a fine job with a claim we made. We have used other carriers found on InsureMyTrip and also had a good claim experience. Pricing is pretty competitive, and I am looking forward to checking your new medical policy.
Philip H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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