Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I love this plan. Price is reasonable, cover is Good. I should be stick with your office and will recommend it with my friends.
Ian M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Very knowledgeable staff who helped navigate the right policy for my concerns. Competitive prices. Fortunately we did not have any issues and did not have to submit a claim.
Jacqueline G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Best price for better coverage than most...the only drawback is that the application form is not clear about the "Total Cost" of the trip. At various points it mentions "Total Costs" and at others "Nonrefundable Costs" and others "Pre-paid Costs." These can all be different amounts depending on the travel package, tours, etc. Be careful to insure for the correct amount or you will overpay for the insurance.
Robert J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Lynn was very helpful settin up the plan, and I felt more comfortable knowing I was insured suffficiently.
Loren C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We always use this company when we travel. so far so good that we never needed to use the coverage. We will continue to use your company when we travel. It gives us good luck
Gayle R. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I have normally used another policy but decided to change to this policy because of the cost and more coverage. I would definitely recommend this policy to family and friends and will use them again in the future.
Hue Huong H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Our flight from Lima, Peru to Buenos Aires was cancelled. I tried to call the 24 hour emergency assistance numbers for help with alternative travel arrangements. They did not answer the phone!
Elan C. would not
recommend this plan to a friend or relative.
15 of
15 people found this review helpful
-
Kathy
Generali Global Assistance
We're very sorry to hear about your experience with CSA's 24-hour hotline, Elan. While we aren't sure what happened the day you called, we thank you for alerting us. We are looking into what might have gone wrong with the hotline that day and are working with InsureMyTrip to refund the cost of the policy you purchased.Jan 18,2012
The trip included a
tour
Generali Global Assistance
Standard
I was delighted to get such a comprehensive policy for such a reasonable price - far less than my travel agent was going to secure for me. I will definitely use CSA again, and recommend it to family/friends.
Linda F. would
recommend this plan to a friend or relative.
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Since the cost of your trip is used to calculate the amount of your Trip Cancellation and Trip Interruption coverage, you will always want to insure anything that is prepaid and nonrefundable for your trip. In other words, it is the monies you would lose if you had to unexpectedly cancel your trip on the date of departure.
As you indicated, trip cost is also used in calculating the premium so the traveler would want to be careful to not over-insure.
Please keep in mind that you should feel free to call InsureMyTrip at 800-487-4722 if you need assistance in determining your total trip cost.