Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I submitted a claim for dental coverage for a dental problem which arose late on my cruise. Although no dentist was available to me, my claim was denied because dental treatment was not obtained during the voyage. In my opinion, the insurer rigidly adhered to the written policy without consideration of the claim circumstances. No compromise was made. I expect that inflexible and uncompromising approach typifies their claims review process so I cannot recommend this travel insurance company.
GRANT C. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
DeborahGenerali Global Assistance
We’re sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. While the Medical and Dental coverage included in the plan you purchased can typically provide coverage for medical treatments received within one year from the time you become unexpectedly sick or injured during your trip, the plan can only provide coverage for emergency dental treatments that are incurred during your trip. If you have any further questions regarding the claims process please reach out to us at the number or email provided above.Aug 02,2017
The trip included a
tour
Generali Global Assistance
Standard
This plan provided the coverage I wanted for a reasonable cost. Happily we did not need to use the coverage but the added security while traveling so far from home was worthwhile.
Sidney H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I am happy to report that I did not have to file a claim for anything, but I read a number of reviews of people who did and they were all positive. It was very important for me to have insurance because I was going so far away and because if anything happened to me I did not want any problems getting home. I loved that the insurance covered me before I took my trip in the event something happened and I had to cancel, but thankfully that did not happen. Overall I only have had good experiences and I hope that continues.
Laura B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I didn't have to use it but knowing I had it was one less thing to worry about. Have used your website last year for another trip. Totally satisfied.
Barbara O. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Good peace of mind for a reasonable cost.
Phyllis J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I bought the CSA Custom plan. Thank you, but fortunately, I didn't need to use it.
Arkady L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We did not need to file a claim but had the piece of mine knowing that we were covered.
Donley D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Wish we had been able to find a less expensive plan that did not include medical. Overall, excellent customer service when first considering the options and the purchase process.
Maria Elena D. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. InsureMyTrip does not offer a stand alone trip cancellation/ interruption policy. The only way to secure trip cancellation coverage is to purchase a comprehensive policy. Comprehensive plans will offer a variety of benefits, covering a wide range of concerns: luggage, delays, and emergency medical benefits.Dec 09,2014
The trip included a
tour
Generali Global Assistance
Standard
It's difficult to rate since we didn't have a claim. But I'm glad that we didn't have a claim.
Keith C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Although we didn't have to use the plan, we almost ran into a situation that would have been covered. It was a relief to know in the back of our minds that we were covered if need be. Thanks!
Mary K. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
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