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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour taken a cruise and visited the Caribbean rated Generali Global Assistance
4.69 out of 5
254
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Great Coverage Again!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I am very satisfied with your website and it's search feature. I have purchased I believe 5 policy's and made only one claim, with Generalli Insurance Co. I found Generalli service to be excellent!! I highly recommend them. Only one issue I have is when I logged into your website and it does not populate any information about me when purchasing a policy, including my email address. Your website sent the policy to the wrong address (I guess a typo on my part?). If you would update the website it would be most helpful.
william m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are glad you were satisfied with the policy you purchased. After you purchase a policy from InsureMyTrip, you should receive a confirmation email within 15-30 minutes after the purchase. If for some reason you do not receive that email, please call us at 800-487-4722 and we can assist you in getting the policy and certificate right away. For questions related to your user account, please contact us directly using the email address: [email protected] and we can best assist you.
    Dec 04,2019
The trip included a
cruise
tour
Generali Global Assistance Standard
It had everything I wanted. I'm glad I didn't have to use it, but glad I had it.
Lisa W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
A reasonable plan which we did not need to use.. Bought similar plan for a trip in July which we had a claim and it was handled properly so I will continue to use them.
Elliott S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully we did not need to file any claims!
All went well with our trip.
Mitchel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
There actually were some problems on the cruise I went on for which I bought this particular policy. But thankfully, I personally did not have any issues that necessitated a claim of any kind. However, some of my travel mates did have problems, particularly with their return travel home. I highly recommended they get travel insurance in the future, especially for trips that are costing them a lot of money and especially during winter and spring travel when weather issues can cause unexpected delays, cancellations and other emergencies. I would rather have the protection and not have to use it than need it and not have it! I recently did have to file a claim with Generali for travel interruptions caused by the Polar Vortex that stuck in January and received payment of my claim. Generali seems to have the best price structure for the most comprehensive coverage compared to competitors. And I have no complaints so far about their service or support. Will definitely continue to rely on and recommend them!
Deborah J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The rate for the insurance coverage was very excellent for the five (5) of us. Fortunately, we did not have to use the coverage but wanted to have it just in case something happened. I would never leave the country without an insurance package.
GWENDOLYN W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The question asking how satisfied I was with the plan is difficult to answer. The true test would have been to submit a claim and see how it was handled....
Douglas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It's difficult to review something you didn't use, but the plan I purchased gave me piece of mind should anything unexpected occur.
Linda N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very pleased with the coverage and cost.
Rebecca K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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