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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.61 out of 5
5,555
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use insurance so can’t evaluate what would happen if needed.
Joseph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Peace of mind great pricing helpful staff
Lee B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Plan seemed a little expensive. Did not have an incident requiring a claim, so no real idea as to whether the policy was comprehensive enough!
Angus F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We didn't use it but was great to know if we had any problems it was there to help us.
Terry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Did not need to use the insurance however it was reassuring that we had it if we needed it!
Mary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
The plan gives me the protection I need if a claim is made
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
You were the best option after considering a bunch of company's plans and the best priced. I'd use you again
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Our cruise was cancelled and we received a full refund from Royal Caribbean. The only money we did not get back was what we paid for insurance. Seems ironic, although we can use the insurance on another trip
John K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We are sorry to learn you were unable to travel.

    Travel Insurance policies are typically non-refundable following the review period, which was 10 days following purchase for this plan. However, we are glad to hear that you are able to utilize this policy on a future trip.

    If you have any additional questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected].
    Mar 10,2022
The trip included a
cruise
tour
Generali Global Assistance Preferred
The plan absolutely gave full coverage, the price was a fair price because it was great coverage, luckily we did not need to use it but we were glad we had it, wouldn’t travel without it. Definitely like this company
Rosemary D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Like any insurance I'm glad we didn't have to use it. It gives you peace of mind It's rhere.
Alan G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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