Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
The plan gave me peace of mind especially since I had a sinus virus shortly before the trip and I was not sure that I would be able to do the walking that the tour required. It was a pilgrimage so my prayers were answered and I went and had a wonderful time.
Angela P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Happily, we didn't need to file a claim, but all communication with CSA prior to our trip was clear and prompt, and we felt reassured knowing we were covered in case of an emergency. Thank you!
Mary Ann T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Easy to purchase and seemed reasonably priced as compared to other that we researched. Had a change in beneficiaries that was easily accomplished by phone. Fortunately we never needed to make a claim so I cannot comment on that process.
Warren R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Did not have to use the policy but glad to have purchases it. Purchased CSA travel insurance for another trip and did not have to use either. All I could say is it was a learning experience because we do not purchase travel insurance unless going on a big trip and things are always changing so be aware to initiate this type of insurance policy when you book your first reservation and add on as you plan your trip so you obtain full coverage.
Sherrille O. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
We purchased our trip insurance several months ahead of our European cruise, and from that point on I had no worries that if for some reason we couldn't go on our trip we were covered. Also, if a problem arose either with our flights or the ship itself we had coverage. It was great peace of mind!
Rachel N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We had no problems during the trip but it was nice to know that we were covered if something had gone wrong.
Thank you for being there.
Thank you for being there.
Lesly W. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Generali Global Assistance
Premium
It is difficult to rate a service/company/plan when I didn't have a claim. Peace of mind is worth a lot. I had a travel insurance claim years ago; I've bought travel insurance for every trip since. Now that I'm older ! and Medicare doesn't cover outside the USA, it's even more important to have trip insurance that includes medical and emergency evacuation.
paula r. would
recommend this plan to a friend or relative.
Generali Global Assistance
Custom Luxe
I didn't need to use but it was a comfort to know it was there.
april j. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Custom Luxe
Thank you CSA! My husband and I have always purchased travel insurance. Usually if you have it you don't need it. Murphy visits people who are not prepared. He choose CSA Travel insurance from the InsureMyTrip.com because they had good reviews and comprehensive coverage at a good rate. We have been fortunate to have traveled for 10+ years and not had any need to make a claim on our travel insurance. This trip was a 12 night cruise around the Adriatic Sea from Venice to Rome which required both typical vacation clothing and formal wear. The airlines lost my luggage and I had no idea when or IF I would get it back. Once we left out first port I called CSA. They were pleasant and helpful. They sent an email immediately with directions on how to file a claim. I finally received my luggage 8 days later. However, by that time I had purchased quite a few things. I was swamped with work when we returned from our trip and I did not get the claim filled out and sent in with my receipts for a month after we returned. I was expecting a fight at some level, either because of my delay or to justifying every item I bought or at the very least the price of each item. I emailed the forms and receipts and received an email back about a week later saying my check was on the way. I soon received the check and it covered everything. NO HASSLE! NO FIGHT! GREAT SERVICE! We will be purchasing our travel insurance going forward from CSA. They have earned our business and will therefore probably get back what they paid out on my claim. Good for them!
Roy K. would
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
I found that the website omitted some options that were available when I called for assistance. I got what I wanted only when I called.
Roberta J. would
recommend this plan to a friend or relative.
5 of
7 people found this review helpful