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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United Kingdom rated Generali Global Assistance
4.60 out of 5
787
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
One never knows what might happen, so even if not used, it's always great to have peace of mind protection.
Janice B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Great way to travel with peace of mind....will use again!
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn't have to use the Travel Protection but was grateful I had it just in case. The plan was easy to purchase on the internet. I received all the information including contact phone numbers should the need arise. Your customer service colleagues were very helpful when I had a question and answered quickly and accurately.

I would highly recommend the CSA Travel Protection Coverage for anyone who wants peace of mind when they travel.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I submitted a claim for an additional cost I incurred and was promptly reimbursed. Will definitely use again.
RITA E. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Did not need to claim for anything so not really able to judge plan.
Morton D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily, I didn't have to file a claim, but the customer service I received before my trip left me feeling confident that I would be well cared for if the need arose.
Debra O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Glad I didn't have to make a claim this time! Last time I scheduled a trip to the UK I got sick, and my only cost was the ticket change fee ($250) which was covered by my previous policy through AmEx. Though most of the time we don't make a claim, having trip insurance has certainly made a difference when we did.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Fortunately we encountered no problems. The coverage did make us feel at ease and that is important when you are traveling.
Nels T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We were very happy that we didn't need to use our Travel Protection.
John P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is very hard to comment on this type of product when you have not had to interact with the company. I had no claim so I can't comment on satisfaction from that point of view. This coverage was the best and most reasonably priced for the items I want covered and it offered longer term (over 30 days) coverage which many do not. The information on claims and the coverage was detailed and came quickly.
Mary J. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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