Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I have used the company many times and it is very good coverage
Panchali D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were not dissatisfied with the plan nor were we satisfied. Not possible to assign a rating to satisfaction as we did not have to use the service. The cost seems relatively high and I do wish there was a clause for "pet issues" So we do not have to determine whether to leave a dying pet or lose a large amount of money. Thank you for asking.
Sherry R. would
recommend this plan to a friend or relative.
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DeborahGenerali Global Assistance
Thank you for sharing your feedback. We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon the cost of your trip. While our current plans are generally unable to provide coverage due to an unforeseen sickness, injury or death of a pet, we’re researching this event for future product development. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.Nov 01,2016
The trip included a
tour
Generali Global Assistance
Standard
I think it is meaningless to write an insurance review if you haven't filed a claim. My trip went well, no claim was filed, so do not really know how good this insurance was.
Paul K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The claims representative was Outstanding. I liked your plan that we purchased. I did not read it in detail as to coverage and exclusions. I was not aware that different air fare is not covered due to interruption of a trip due to injury. For example we flew to Croatia using Economy fare. Because of severe injury to my wife's shoulder, we flew back to US using Business class as she had to lay flat. We got reimbursed for the Economy value fare-almost $3,000 vs almost $8,000.
I still liked your policy and have recommended you to our friends who also visited Croatia. Fortunately they did not have to file claim but gave them a peace of mind.
I still liked your policy and have recommended you to our friends who also visited Croatia. Fortunately they did not have to file claim but gave them a peace of mind.
Michael S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
the cost for coverage that you don't use is waaaay too much!! You should offer 20% refund if you don't have to use the coverage!!
elissa w. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Zac
Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:
"Thank you for your review. On average, a travel insurance policy costs between 4 to 10 percent of your total trip cost. In this instance, it was a little more than 4 percent, which is on the lower end. We are sorry to not have met your expectations. We always recommend considering travel insurance when you cannot afford to recoup the costs of your trip. It can make a big difference. We are happy to discuss our travel insurance and emergency services options with you should you have any questions. Please contact us at (800) 348-9505 or via email at [email protected]"
Jul 14,2016
The trip included a
tour
Generali Global Assistance
Standard
The insurance looks like a good value !
Luckily I didn't need to use it !
But it's worth it just in case !
I will call again on my next trip
Thanks
Luckily I didn't need to use it !
But it's worth it just in case !
I will call again on my next trip
Thanks
William S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Price was quite reasonable.
James T. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I'm just glad we didn't need to file a claim. It was comforting to know we had it available if needed.,
Wendell A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Easy to get and reasonably priced. Since I was hospitalized two weeks before the trip, it was a comfort to have the insurance in case we could not go!
Thomas M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Fortunately I did not have to use any part of the plan. Therefore i do not know how it would be if i had to file a claim
Susan A. would
recommend this plan to a friend or relative.