Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Did not need to file a claim.
Arlene D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Used your insurance for a cruise, two years in a row, for four of us. Happy the same agent was still with your company, she is the best! I will continue to use you in the future. I am able to find better coverage and better prices than I can elsewhere.
JoAnne B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank goodness never needed to make a claim so I can't comment on that aspect, but we chose the plan that would most reasonably cover what we wanted at the time. I would hope had I needed it, claims would have been covered easily, but as I said, I did not need to make a claim.
Stephen S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
No problems.
Francis B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
I was very pleased with the CSA Travel Protection Custom Luxe plan. Most insurers do not deliver your luggage to you, but CSA says it does. This is important because airlines only deliver your luggage to you if you're still in the town you flew into or to the nearest large, commercial airport that they fly into. This doesn't help much if you're not near a big airport when they find your lost/delayed bags. Also, CSA Travel Protection Custom Luxe requires that the luggage be delayed 12 hours versus 24 hours for most other companies. They also include rental care insurance. More coverage for a lower cost all around!
Donna N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
The website is easy to navigate. There are many options available for insurance, and if you are not sure, the customer service people are very helpful. This is the only website I use for travel insurance and would not consider any other site.
Barbara C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately we did not have any issues so we did not have any interactions other than purchasing the coverage. It's always a relief to have the coverage though.
Bonnie D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
one of the better websites
carolyn b. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I always buy trip insurance, especially to cover any unforeseen medical issues that may arise. Fortunately, I've never needed to use it, but I like the peace of mind it affords me.
Mary B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
The price was right, the coverage excellent, and customer service representative was polite, professional, personable, and very helpful. She made it quick and easy to purchase a plan. A few months after my purchase, I booked my son and wife on the same cruise and immediately looked for the number for InsureMyTrip. Both my son and I had very close calls with medical issues only days before our trip. Knowing we had coverage for our trip brought peace of mind. We will definitely use your insurance for all future trips.
JoAnne B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
We will reimburse you, up to the amount shown in the Schedule, for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
is delayed for 12 hours or more during your Trip. We will reimburse you up to the amount shown in the Schedule for expenses incurred during your Trip to locate/track your delayed Baggage, and to retrieve your delayed Baggage or to have your delayed Baggage delivered to you. We will also reimburse you for the cost to launder your clothing during the time your Baggage is delayed.
The rental car coverage on the plan is a collision damage waiver. Please check with the rental car to company to make sure they accept third party insurance.