Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Premium
Excellent plan for the price and well worth the piece of mind to have it.
Kenneth K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Custom
Happy that I had the plan and even happier that I did not need it, meaning I did not need to file a claim!
PATRICIA L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Not sure yet. Our trip was delayed a day thanks to Air France/Delta so we missed our first night and first dinner in Paris and we are waiting on a response from Delta as to what they are going to do.
Gregory B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
There should be a rebate upon completing a trip without a claim, possibly a credit toward insuring a future trip.
Richard B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
We sailed trans Atlantic with the plan to get off the ship in Le Havre, France and proceed to Paris. Due to weather, the ship diverted to Southampton, England. The ship transported us to London, Heathrow, but we were on our own from there. We had already purchased train tickets from Le Havre to Paris. We notifies Generali of the situation and filed a claim upon return to US. Generali Global reimbursed us for our travel from Heathrow to our Paris hotel. Our entire claim was reimbursed 100% including a charge I had to visit the ship's doctor while on board. I have since purchased additional Generali policies for our next trip. Our claims agent Ricardo Romero did a great job. I have purchased several Generali and GSA policies over the years, but this was the first claim I had to make and so glad we purchased insurance. Don't leave home without it.
Frederick E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Really can’t review honestly as we did not have to use it. We thought it was a great plan and hope it would have providdd the coverage it promised if we had to use it.
Ricki K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
System was user friendly but other than signing up for it I had no contact with anyone. Like all insurance, (home and car) I believe if you don’t ever have to use it there should be some incentive to have money returned to you as a bonus for not using it! I’m 68 yrs old and have paid cray insurance rates since I was 16 and never had to put a claim in! All that money wastedâ€just in case!†Insurance companies should be giving refunds to people who never collect a cent from them! Just my thoughts!
Charlene D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
did not have to invoke insurance, we had no need to cancel, etc so hard to say. Price seemed reasonable.
Philip b. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully, did not need the plan. Satisfied with what it covered and cost.
Larry S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It was a comfort knowing that I had protection. I'm thrilled that I didn't need it. Thanks for keeping the rates affordable.
Christine K. would
recommend this plan to a friend or relative.