Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Whenever we travel internationally we get travel insurance from Generali Global
Assistance. Although, we have never had to file a claim it is "peace of mind". We are
seniors and would not think of traveling with out it. Mary Ann Klos
Assistance. Although, we have never had to file a claim it is "peace of mind". We are
seniors and would not think of traveling with out it. Mary Ann Klos
Mary Ann K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
I did not need to use the travel insurance, but felt comfortable having insurance in case I became ill or had travel problems while in Europe.
Cynthia R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Since I did not have to use the insurance this time no complaints. I have tried to use before but it is too hard to meet all the specific requirements. If I am paying for medical coverage abroad, that ins should pay first especially since Medicare will not cover anything outside the USA and should pay the bills direct to the medical facility. We have had to pay ourself in the past because we could not obtain all the correct paper work.
Barbara A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Of course, it's always a good thing when you don't need to utilize your insurance; but of course, that's what it's for. I found the online process easy to navigate and the information provided by the customer service rep very easy to understand. I always ensure our trips but have never had to use the insurance (knock on wood!) The true test is if and when I ever need to file a claim.
Harry M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I will be ordering another plan as soon as the plans are complete.
Everett R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Great coverage for a very reasonable price.
Charles M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Good price. Good coverage options. Didn't need to use it so can't comment on how well claims are handled.
Alice Y. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Everything went according to plan. I felt good knowing if something happened I was taken care of
elizabeth p. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
When we went to this trip, we were with 6 friends and I recommended them to all get travel insurance from your company.
Orfa L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were very satisfied with our plan. Our phone conversation answered all of our questions. We traveled with complete assurance that all was well. Thank you so much.
Larry O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
(1) CSA did provide "secondary" medical which would have required you to first submit your claim to any other primary collectible insurance policy. If the primary provider denied payment but it proved to be a covered medical expense under your secondary coverage plan, then CSA would have reimbursed you on a primary basis.
(2) CSA offered ON DEMAND MEDICAL CARE through their
Teladoc network (formerly Consult A Doctor TM) which offers 24/7 access to its proprietary nationwide
cross-coverage network of U.S. licensed physicians for telephone and secure e-mail medical consultations.
(3) CSA also offered "No Out-of-Pocket Medical Expense". If you had developed an acute illness while on your trip that required treatment by a physician, you could have called the
Emergency Hotline to obtain the name of a local qualified physician in the assistance provider’s network. If an in-network physician was available, the assistance provider would have scheduled the medical visit and guaranteed payment to the physician for a medical visit not to exceed 1000 USD for covered medical conditions.
(4) The CSA assistance provider also offered Interpretation/Translation services. The assistance provider would have assisted with telephone interpretation in all major languages or would have referred you to an interpretation or translation service for written documents.
Please always refer to your CSA Custom certificate for complete terms and conditions for these and all other benefits prior to purchase or within the 10 Day Review Period.