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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited Japan rated Generali Global Assistance
4.49 out of 5
92
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
My wife fractured her ankle 2 weeks prior to our leaving on a hiking trip in Japan. CSA paid for all of our non-refundable expenses promptly.
Gary P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, we didn't have to make a claim but it was good to know that we had coverage in the event it was necessary. Purchasing was simple and straightforward and we would use CSA again in the future for similar travel needs.
Lizabeth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA has been my choice for travel insurance for the past few trips; based upon price and coverage. I cannot rate claim processing since I've not needed to make any. I do know individuals who have made claims and found the process to be straightforward.
Ying C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I will never know if the plan is any good until I file a claim. I guess I should be happy I did not have to file.
Anthony G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although I didn't make a claim I felt comfortable having the insurance in the case if I needed it.
Annabelle D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The overall insurance shopping process rates as a 5 star. The comparison of various providers made my choice fast and easy. Also, you get a review period to change your mind about the policy you've purchased.
Ying C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The 24 hour medical assistance service was really excellent. They were very responsive and kept in frequent touch with me both before and after they secured me an appropriate and convenient doctor's appointment in Tokyo.
Donna A. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had good fortune and did not have to use the plan.
Dona R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Got the coverage at the last minute, didn't need it. However, as with most insurances, it provided peace of mind.
Richard R. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good to have such a plan in place...just in case.
Karen Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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