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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.57 out of 5
1,350
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
It was nice to have.
Ruth H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's hard to review a plan that you didn't have to use.
Spencer J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully we didn't need to use it but it did give me peace of mind knowing that we had the coverage if needed.
David R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I will definitely purchase in the future. Rates were very reasonable for the comprehensive coverage. My main considerations in purchasing were the years of existence of the company and the very supporting reviews. I was impressed that the company emailed me a reminder of coverage prior to my trip. I have already suggested the insurance to others.
Kathleen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have never had a problem insuring my trip. It gives me the peace of mind in case something happens. It's nice to know all the features that come with this plan.
Lynn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not use it, but coverage seemed good. I would like a cheaper plan that did not cover medical and dental. I already have good medical and dental through my other insurance.
Claude K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. All of our Trip Cancellation policies are included in a Comprehensive plan. Comprehensive plans also include Trip interruption, Baggage loss, Baggage Delay, Travel Delay, Medical, Dental, and Emergency Evacuation coverage. Benefits cannot be removed from the policy.
    Aug 13,2015
Generali Global Assistance Standard
I am grateful that I didn't need to use the CSA Travel Protection Custom plan - everything regarding the trip went well.
Susan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, I did not need to file a claim.
Jesus Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This was our 2nd time filing a claim with CSA due to having our Spirit Airlines flights cancelled. As with the 1st claim, this one was handled expeditiously and we had our check in hand for the full amount of our claim within 30 days.

They kept us informed of the status of our claim via email and we were able to provide the additional evidence requested via email.

We are completely satisfied and will continue to refer friends and family to CSA and purchase future travel insurance through them.
Vincent H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
You never know until a claim is filed how good these things are going to be.
Gary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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