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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.57 out of 5
1,354
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
The coverage was explained well, the price was reasonable and the previous reviews led me to purchase this policy as a single trip plan. It was good to know our trip would not be a total financial loss in case the trip had to be cancelled due to a covered reason. The policy purchase confirmation arrived immediately in my email and it was easy to apply and pay for.
Sandra H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not have to use any of the features of the plan but it was very easy to apply for, compare to other plans and understand. The confirmation email arrived immediately so that I could take it on the trip with me.
James H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I didn't have to use the coverage I'd purchased for this trip but I consistently purchase travel insurance through InsureMyTrip and almost always end up with a CSA plan because of the great coverage and low premium. Longer delay periods on baggage delay, for example, and loss of luggage, terrorism coverage, and just a solid set of coverages.
Michael P. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have booked coverage thru InsureMyTrip for many trips and have always been totally satisfied. The web site is easy to use although I did like the old format better than the present one.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for taking the time to write about your policy and our website. We will pass your information along to management as we appreciate all feedback.
    Dec 23,2013
Generali Global Assistance Standard
It was a comfort to know we had extra coverage on our vacation.
Claude S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Just thankful that I didn't have to use the insurance. Good to know I would have had care on the trip, or be covered if my family needed me at home. Thank you.
Kathy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I Didn't need to use the coverage but I would still highly recommend this insurer. I went to Italy last year and was held back a couple of days due to a ATC strike. CSA reimbursed me for all related cost no questions asked except for required documentation.
Margaret C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I really think you should use total HOURS not days for the insurance. I left on a Red Eye but pay for the whole day. I also find that for a 72 hour trip the rates are too high.
Joseph M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We found the process of selecting a trip insurance policy to be easy and convenient using the InsureMyTrip.com process. We liked being able to compare various plans side by side and the clear, context-sensitive help and explanations along the way.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I provided the itinerary of our trip, but the claim agent was not satisfied and got the itinerary from our tour company. I thought it seemed "untrusting" when information was asked for.
Donnajean d. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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