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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Ecuador and tour rated Generali Global Assistance
4.55 out of 5
131
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Never had an occasion to contact the company which is a good thing. Nice to know that the assistance was there had we needed it.
John G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan covered the items that were important for me at a reasonable and competitive price. Applying online was straight forward and easy. Fortunately, I did not need to make any claims and have no comment on any claim resolution.
Richard B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Insurance is one of those things you purchase to achieve peace of mind but is rare among purchases since the best case is you never use what you purchased. I am glad that we had no use for the policy we purchased.
Peter V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, everything went according to plan. I had no reason to file a claim.
Freddie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not need to file a claim but had great peace of mind because we had coverage if needed.
Julianne H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I am rating the service, which was excellent, including a change in dates I asked for.
Ross S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was good to know you're covered for the big things like trip cancellation and medical evacuation. Other than that, it's comforting!
Jane V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Policy covered all of our key concerns, and fortunately, we did not need to file a claim. Website processes of reviewing policy options, payment, and receipt of insurer policy, and coverage summary was easy and streamlined. Thank you.
Ilene W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I received a credit card that would cover part of trip cancellation, and needed to change the policy I had signed up for. The customer service department could not have been more accommodating, and made the change without any hassle.
Diana W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I had to wait to file my claim until my medical insurance finished its lengthy process and paid almost nothing. Then CSA quickly processed the claim and paid the remainder without any hassle.
Jean M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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