Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Did not have to use plan thank goodness. Provided comfort knowing we did have some coverage in case of accident or sickness.
Sharon G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Clark Howard recommends you insure your major trips, and this trip was certainly in that category. Other travel insurance companies were significantly more expensive, and we were happy to find Generali. These things are expensive, but so was the trip, and therefore, we felt it was a good purchase. Good customer service the day we called to purchase. Good "What to do if you need us" kind of follow up by company prior to our trip so we were well prepared before we left if we needed them. We are grateful the trip went as planned and we didn't need to call! Recommended.
John P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
It is unclear to me why travel insurance has to be so expensive. It would be helpful for you to explain this on your website
Errett S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Have used Generali Global Assistance Standard (formerly CSA) on all trips during the past 5 years and always recommend them to friends. On one trip we were delayed and filing a claim was easy.
Michael R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The CSA Protection Plan is the best and less expensive we have found for our tours/trips . The ones offered by Travel agencies and cruise lines are expensive for the same amount of coverage . Do your homework and save your hard earned money before you travel. Retired and loving it!
Walter P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I cancelled the trip months ago but too late to get a refund so I wasted my money. Plan should allow for a refund when trip is cancelled months ahead.
Richard K. would not
recommend this plan to a friend or relative.
-
Kyle
Thank you for providing feedback on this plan.
We are sorry to learn your trip was canceled. Most of our providers have a strict review period in which a policy may be canceled and fully refunded. The CSA Custom policy has a 10 day review period from purchase where they would issue this refund.
Once you are outside your review period, and a refund is not available, we are able to request that your policy is transferred to a new trip. If you receive a full refund of your trip, and you have not filed any claims against your policy, we are more than happy in assisting you with this request.
Please feel free to contact us with any questions or concerns. We are available 7 days a week at 1-800-487-4722.Oct 13,2017
The trip included a
cruise
Generali Global Assistance
Standard
We had an absolutely PERFECT Carnival Cruise to New England/Canada with Caribbean-like weather (Sept 9 - 16). The only bad experience we had was waiting on Super Shuttle for 3 hours in New York to take us to LaGuardia airport. Since we did not file any claims with your company, I cannot give an opinion on how your company pays on claims. Had a wonderful trip!
Beryl W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Did not need to file a claim.
Patricia B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We have always purchased insurance for our cruises but thankfully have never had to file a claim. We usually purchase a plan through Insure My Trip but do not always choose the same company. This was the first time we have ever had to file a claim and although it was just for a change fee for the airlines and a co-pay for a prescription, it was promptly handled by CSA and we received all funds that we requested. I can recommend this plan based upon this experience.
Susan B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I didn't have to use it, but I was comfortable in that I was covered if I did. Priced right/signup easy.
Maryann Z. would
recommend this plan to a friend or relative.
Please feel free to call us at 800-487-4722 if you wish our assistance in quoting and purchasing a policy.