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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise and visited Alaska rated Generali Global Assistance
4.63 out of 5
351
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Great price and coverage.
Kandace K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
On my most recent trip (to Alaska) I experienced a one day delay due to a volcanic eruption and ensuing ash cloud. This resulted in an unexpected extra nights lodging (and transport) in Anchorage. I am happy to report that my claim was settled by CSA promptly, and without hassle. I will happily purchase trip insurance from them again when the need arises.
Lizabeth S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We didn't have to use this travel insurance, but felt protected having the insurance.
Kenneth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily did not have to use it.
Dick M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did a comparison of CSA versus other plans on-line, and CSA seemed to offer the best coverage for the price.
Frederick G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although we have used this plan before, we have never had to make a claim. But, based on reviews & cost comparisons, we have always felt that had we needed to make a claim we would have had no problems in doing so. That "peace of mind" allows us to fully enjoy our vacations.
Kenneth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Many of our flights were delayed. One required us to stay over night in JFK airport. When I called to ask about our travel delay benefit to pay for hotel, transportation, and food the phone representative told me there was no coverage if the delay resulted from airport construction. Upon repeated questioning she finally said we did have coverage. Other than this, the coverage seems to be a good value.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Each policy will define certain Hazards that would be covered under the travel delay benefit. CSA states under this definition that any delay of a common carrier (including inclement weather) would be covered. For a delay to be covered at an airport, it must result from an airline or common carrier directly.

    Please feel free to contact us at 800-487-4722 in the future if you have any main concerns. Our licensed representatives are available 7 days a week.
    Jun 09,2017
The trip included a
cruise
Generali Global Assistance Standard
We are thankful that we did not need to use the coverage. We had a wonderful trip and knowing that it was insured helped give peace of mind during it.
William V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully, we did not have to use it but it brought piece of mind knowing it was in place.
Lois C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
good coverage
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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