For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour taken a cruise and visited the Caribbean rated Generali Global Assistance
4.69 out of 5
254
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
We drove in our own car so we didn’t like it that we were needed to pay for covered and delayed or missed airfare and lost luggage although we didn’t need the coverage The persons we talked to on the phone were knowledgeable and extremely helpful We liked that they sent information on computer do we could look at it and compare
Carol L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This was a great budget-priced plan. The only thing that concerned me was how your defined "pre-existing condition" since you do not have a way to cover that in this plan. Is a re-occurance of something that happened a year ago excluded?
David A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    You are absolutely correct in stating that the CSA Custom is a very comprehensive budget priced plan especially with respect to its "covered reasons" under Trip Cancellation and Trip Interruption.

    No one can predetermine a claim.
    However, if that condition re-occurred within the 180 days prior to the effective date of this policy, then yes, it would most likely be considered a preexisting condition.

    In the future, you may wish to call us for assistance in quoting and purchasing a policy. Customer Care is available weekdays from 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.
    Dec 25,2017
The trip included a
cruise
tour
Generali Global Assistance Standard
We like CSA Travel Protection. We have used it many times in the past and have always been quite satisfied with the service. Representatives are very friendly and informative in answering your questions, and the price of the insurance is competitive with other insurance companies. We know from our past experience that they will be there for us if an emergency situation happens while we are on vacation.
Linda L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad I had coverage and didn't need to use it!
Rashaunda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
great service and peace of mind on my cruise
Ruth B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I haved saved a ton of money over the years.
Thankfully, I have never had the need to use it.
Mary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Never leave home without it
Mary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily did not have to use, but felt reassured that we had coverage if needed.
Rebecca A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good Coverage will purchase again in the future
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Plan appeared to be reasonably price for the coverage provided. Did not need to file a claim. Of course, the true measure of any insurance plan is how well it pays benefits.
Wiliam P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.70)
  3. Berkshire Hathaway Travel Protection
    (4.65)
  4. Medjet
    (4.64)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)