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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Ecuador and tour rated Generali Global Assistance
4.55 out of 5
131
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Good help when I signed up. Delighted to pay and not claim! Next time I would like to be able to separate the medical from the cost of the trip as I have worldwide medical coverage.
Elizabeth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your reply, but unfortunately we do not offer just cancellation insurance on our website. All of our cancellation coverages are included in a Comprehensive Policy which include Trip Cancellation, Trip Interruption, Baggage Loss/Damage, Medical, Dental, Emergency Medical Evacuation, 24 Hour Traveler Assistance, Baggage Delay, Travel Delay, and Accidental Death.
    Jan 22,2016
The trip included a
tour
Generali Global Assistance Standard
Having a plan in place gave us peace of mind that if we needed travel protection we were covered. This is the second trip we have insured with CSA.
Ronald K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It is hard to rate the program because, as it turned out, there was no need for the insurance.
Gemma K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not need health care coverage so InsureMyTrip advised us which plan to purchase. We ended up getting all the coverage that we needed without paying an exorbitant price. We did not need to use it but were very happy to have the piece of mind as one of our flights was delayed by three hours and if it had been delayed any longer, we would have missed our connection to the boat.
Carroll E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I reviewed other plans and they appeared much more expensive with less coverage. I telephoned your office and received a warm welcome as well as prevalent information which assisted with decision to purchase insurance from this company. It was wonderful as well as reassuring that I had made the right decision. Thank you!!!!
Anna V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't need to file a claim, but was secure in the fact that I was covered for unforeseeable problems.
Donna S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My daughter got sick a couple of days before our trip and I had to file a claim. I expected to have to go through several months of back and forth letters and forms and phone calls but it didn't turn out that way at all. The website took me right to a claim form with detailed instructions. I filled out the forms and included the documentation required and sent it in. About 2 weeks later, I received a check in the mail. No hassles. I am very happy and will CSA Travel again.
Laura M. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I had a minor medical condition while traveling in Ecuador which required help from a physician. CSA Travel arranged for me to visit a local hospital and authorized the staff there to provide care up to my plan's medical limit with no out-of-pocket expense for me. Very pleased with the service they provided.
Steven L. would recommend this plan to a friend or relative.
28 of 28 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The CSA travel protection custom plan appears to have good coverage, but the real proof has to be if I had to file a claim. I have bought this travel plan many times in the past, and due to my senior age, is more expensive than if I was younger. Considering I've never filed a claim, plans (any plan from any provider) should give discounts to repeat customers who have never filed a claim.
Carminia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Didn't need to file a claim but was happy to know coverage was there if we needed to do so.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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