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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Spain and tour rated Generali Global Assistance
4.50 out of 5
172
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Fortunately, our trip had no adverse events, and we had a great time on our trip! We have used CSA Travel Protection in the past, and will use them again in the future. It seems that the price has increased since last year, we wish it would be less expensive, but we will continue to purchase the coverage from CSA.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Calling the 800 number for a quote was quick and easy. The website is also very helpful in terms of laying out the options and contract.
Morena S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Insurance was a requirement of our tour operator. All in all, if you feel the need for trip insurance, the costs were reasonable and the details were clearly presented.
Alice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Price was better than what the travel agent was offering. Peace of mind made it worthwhile.
John B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I have and will continue to recommend you. I will purchase your insurance in the future.
John F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was relieved that CSA reimbursed me for costs related to interrupted travel plans following a strike by Air France pilots. Thank you!
Harold M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We never had a need to use the plan. However, we do think that our circumstances in obtaining the plan maybe of interest to you.

We did not get the plan because of our personal travel needs. Instead, we got it out of concern that our two offspring, which have special needs might require us to cancel or interrupt our trip. Thus, we think that because there a certainly other travelers that have similar issues as us you might consider increasing or modifying the plan(s) to increase awareness to other parents concerning this issue. By doing so it may help both you and others.
Beth E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a very interesting point as to making people more aware of preeminent scenarios that some companies cover, that other companies may not. We advise that customers call when they have a particular concern they would like coverage for. We are open 7 days a week, 365 days a year and always happy to help with any travel insurance inquiries.
    Jun 24,2014
The trip included a
tour
Generali Global Assistance Standard
The best part of the plan for me was that I didn't have to use it. I did think it was a little bit pricey.
Gay J. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for providing feedback on your policy. Based on your trip information, this policy appeared to be the most cost effective. For comprehensive policies, premiums are calculated primarily on trip cost, length of travel, and ages of the travelers.
    May 24,2014
The trip included a
tour
Generali Global Assistance Standard
Luckily we did not need to use the insurance so it is hard to be accurate with the ratings. It made us more at ease that if we needed it we had some protectiion.
Alexander G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Our trip to Spain and France was great! The insurance plan gave us peace of mind prior to and during the trip even though we did not have a claim.
Harold F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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