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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited Germany rated Generali Global Assistance
4.58 out of 5
176
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The customer care representative was very helpful when I called. He e-mailed me two possible plans for my consideration. I was able to recommend it to my travel companions (who also purchased the policy). Thanks very much!!
Marie P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very happy that we did not have to cancel our trip due to illness, etc. and were very happy with the representatives that assisted us in obtaining the appropriate policy.
Arline K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Realized
Janice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We always buy trip insurance and have had to make claims twice. This December has been a horrible weather month for the Midwest. Trip insurance gives that layer of protection and comfort. We really thought that we would have to cancel the trip and make a claim. Thank goodness we did not and have a fabulous trip.
Milton P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Just knowing that we had the protection should some unfortunate event occur, made the travel experience more enjoyable and stress free.
Teresa D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Didn't need to file a claim so I can't effectively rate the program.

I was happy I had something in place "just in case".
Paul C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was shocked at the cost. I don't know how this cost compares with the cost of other plans. I needed the coverage, and felt secure that I had it.
Barbara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Same coverage and half the price; glad I had no reason to make a claim but as with any insurance, really better to have the protection when it is needed. Made the trip much more enjoyable without the stress.
James E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't need to make a claim, so I don't know how that would work. I felt that I was covered in case of a problem, which was stress reducing. I hadn't received the coverage due to a mistake in my email address. When I called to find out, I received the information immediately.
Janess C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not use but feel good with having . The back up of protection I will never go on a trip without.
Edward D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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