Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Luckily didn't have to use so really can't tell how satisfactory the plan is if a claim must be filed.
Cheryl F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately we did not have to use the insurance for this wonderful trip. However, peace of mind was important in case we needed the coverage. We have previously had a trip planned where we had to use our trip insurance so we always buy it for big trips.
Linda B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
The contract certificate was poorly written (as also pointed out by a attorney friend), requiring me to rely on Insure My Trip (IMT) staff to clarify what is covered and situations when those covered events are not covered. Please note that while staff at Insure My Trip believed the legal stipulations were clear (since the IMT staff repeats them everyday), the contract was confusing and poorly composed for the customer. Glad that my trip went well and that I did not have to file a claim.
Minhlinh N. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My luggage got lost on the way home but arrived 2 days later. I didn't file a claim but I had peace knowing if anything happened on the trip I'd be covered.
I'll be going to Norway and The Netherlands in July so will be buying coverage again.
I'll be going to Norway and The Netherlands in July so will be buying coverage again.
Joy W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully we did not need the services of this plan so I really can not rate it effectively. I felt the cost was appropriate. I will consider this plan for our trip next year. Thank you.
Jan M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
once again, didn't need to use the policy's benefits: a GOOD thing!!
Angela D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
There was more cost effective plans out there
Ruth V. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately, all went well and we did not use it.
Ruth L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Make sure you read the fine print and understand when the policy will pay. I was in the path of Hurricane Florence and was very lucky to make my flight out of Charlotte. I wanted to change my ticket to the next day but Alitalia would not agree and then I found out that Generali Global Assistance also would not have covered me if I had not been able to get to the airport but the flight was not cancelled or delayed. It turns out the flight was delayed, and I actually was able to drive to Charlotte and make the flight. But it was very worrisome to find out the policy did not cover what I expected it to.
Susan H. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback. We are glad to hear that you were able to make your trip.
We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.Oct 11,2018
The trip included a
cruise
tour
Generali Global Assistance
Preferred
A repeat customer discount would be great --
Michael R. would
recommend this plan to a friend or relative.
Generali Global Assistance, like all travel insurance plans, may be confusing. Although we are not lawyers, our licensed representatives can guide you through the plans' terms and conditions which should help you narrow down your choices. We also provide numerous prompts (blue hyperlinks within each quote) to guide you to additional details on each coverage.
Our licensed representatives are happy to help you with any part of the insurance process. Should you have any questions in the future, please feel free to call us at 800-487-4722.