Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
One of our friends traveling with us stated they had a hard time making a claim.
Barbara A. would
recommend this plan to a friend or relative.
-
Carol
CSA Travel Protection appreciates the 5 Star Review. You did not indicate if your friend purchased his/her policy with CSA, but if they are having difficulty with the claims process and they purchased the policy through InsureMyTrip, please advise them to contact us with their order number. We employ customer advocates who can follow up with CSA's claims department on their behalf.Feb 26,2016
The trip included a
tour
Generali Global Assistance
Standard
Didn't have to use the insurance, but it was great knowing that the would be there to help if we missed a connection or lost a bag. The plan document we got was very thorough, but easy to read and understand. Will definitely use them in the future.
Martha R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
What a great price for full coverage. Also, grateful for changing my trip coverage from Russia/Ukraine to Western Europe with no hassle or extra costs. Will continue with your company on future trips.
chris h. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully, we didn't need to file a claim. The trip was great, and it was nice to know that we were comfortably insured should something have happened. I will use your company again on our next trip.
Mansfield M. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We had no problems on this trip, so did not need to use the insurance. But had peace of mind that we had the coverage.
Minuen H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
This is the first time I have purchased travel insurance. I mainly purchased it because I was concerned that my elderly father might die and I would have to cancel or cut the trip short. The CSA(InsureMyTrip) telephone person said both events were covered.
You never know how good your insurance is until you have a claim.
I would buy this plan for my next big trip.
You never know how good your insurance is until you have a claim.
I would buy this plan for my next big trip.
Bruce D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately, I had no problems with health or delays on my trip, but I feel the coverage was reasonable and comprehensive and I felt better knowing that I would be covered financially should anything happen.
Ruth S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
As there were no problems, aside from stains/scratches on the suitcases, no claim procedures were involved.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
Gerald J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
My wife fell and fractured a rib on the first day of our trip. I took her to local clinic where the injury was diagnosed. We took cab there and back to the hotel which cost 30 Euros. When we returned to the US, I called the company from which I purchased the trip insurance. They sent me claim form via the internet which required almost our life history to cover every event. Because of the information requirements, it was not worth filing for the reimbursement of our expenses. I think you (the agent from whom we purchased the insurance) should let customers know in advance of the document requirements to support a claim. Needless to say, but I will say it anyway, I will not be dealing with the which provided the insurance again.
Selvin G. would not
recommend this plan to a friend or relative.
9 of
10 people found this review helpful