Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Easy to use web site, plan came by e-mail shortly after. The price was less than 50% of the cost from the travel company we were using.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
When I returned from my trip I contacted CSA about filing a claim. On 6/26/12 they emailed me the forms to fill out. When I called to check the status of the claim, I was advised that I had to file with my primary insurance carrier first. It would have been nice to have been told that up front. By the time I got the claim denied by Medicare and my supplemental carrier AND then re-submitted everything to CSA I finally received payment on 10/6/12. I am convinced that ALL insurance companies compensate their employees based on how long they can avoid paying a claim.
James H. would
recommend this plan to a friend or relative.
16 of
16 people found this review helpful
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DebraIMT
In the policy certificate that was provided to you, the travel medical states it is secondary coverage to your primary.Oct 15,2012
The trip included a
cruise
tour
Generali Global Assistance
Standard
The purchase was easy and fast. The cost was very reasonable for the peace of mind while traveling, knowing we had travel insurance.
Kohei I. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
The benefit schedule of the plan I purchased provides excellent coverage. The communication by e-mail with you was very good. I will recommend this policy to my friends when they will be traveling.
Fernando B. would
recommend this plan to a friend or relative.
6 of
9 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I bought a new expensive piece of luggage for this trip. When I arrived home, one of the wheels was broken off. The airline refused to take responsibility, stating they did not cover wheels. The manufacturer stated if I paid to have the luggage sent to a repair center out of state, and then shipped back to me, they would repair it. I filed a claim with little hope it would be paid, but received a check for the full price of my luggage less than a month later. Way to go! I will be a loyal customer.
Kenda H. would
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Always good to know you are covered, but even better to not have to use it.
Robert B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully I didn't need to use any of the insurance components, but when I purchased the coverage the agent was extremely helpful and thorough in explaining the terms and the coverage and made it easy to do.
Roberta J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Reasonable cost...glad I didn't need to file a claim.
Lillian U. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Every trip I usually compare CSA to several other companies and we always chose CSA as they are competitive and have given us a no hassle experience when it comes to claims and information.
leon s. would
recommend this plan to a friend or relative.
21 of
23 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
Plan was half the price of one offered by the travel tour company and had exactly what I needed in coverage. The site was extremely helpful in finding the right coverage. Highly recommended!!!
Dwight M. would
recommend this plan to a friend or relative.