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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States and taken a cruise rated Generali Global Assistance
4.60 out of 5
203
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
This has been the third time I have insured my travel with CSA. I like that CSA offers many coverage options, and I can tailor the insurance to my needs. I have always found CSA to be very responsive to my requests for information or assistance, and there is never any guess work as to what coverage is included in the plan. Everything is spelled out simply yet concisely. I will most certainly use CSA again for my travel insurance needs.
Susan R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My overall view is that travel insurance is an unfortunate need to protect a trip. I think each travel supplier should provide insurance as part of the cost of their services. But sadly they do not. That being said I have used CSA in the past and as long as the cost is low and service is high I will likely continue. Please note that I have never made a claim so I do not have that experience with CSA.
Lathos I. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I compared several companies, and decided on this one. The prices are reasonable and the customer service is amazing. I called to add more to my coverage and my plan was modified and my updated policy was in my inbox. I highly recommend CSA to anyone looking for a great deal and great coverage.
Stacee L. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Site was easy to use and straightforward explanation.
KRISTINE D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Flying to Florida from snow country is always tricky in January. This coverage was perfect in protecting my travel plans.
Sue M. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have booked coverage thru InsureMyTrip for many trips and have always been totally satisfied. The web site is easy to use although I did like the old format better than the present one.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for taking the time to write about your policy and our website. We will pass your information along to management as we appreciate all feedback.
    Dec 23,2013
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I Didn't need to use the coverage but I would still highly recommend this insurer. I went to Italy last year and was held back a couple of days due to a ATC strike. CSA reimbursed me for all related cost no questions asked except for required documentation.
Margaret C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great plan with good peace of mind while traveling outside the United States.
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I just need coverage for a few days and this plan suited my needs exactly. I will use your plan again although I won't be traveling in the near future.
Madelyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We used the 24 hour number to help with critical medication replacement. They were great!!
Bruce N. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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