Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Premium
The main purpose of having the travel insurance was the field of security since many of the side trips were in our own planning. I will have insurance in my future trips.
Miguel V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
What a great price for full coverage. Also, grateful for changing my trip coverage from Russia/Ukraine to Western Europe with no hassle or extra costs. Will continue with your company on future trips.
chris h. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully, we didn't need to file a claim. The trip was great, and it was nice to know that we were comfortably insured should something have happened. I will use your company again on our next trip.
Mansfield M. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I found the emergency help process too cumbersome. My husband fell in Amsterdam and we took him to the emergency room at the hospital. When you're bleeding you don't have time to call a number to request a search for a doctor.
Olivia T. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
We are very sorry to hear about the injury to your husband during your trip, and hope he has made a full recovery. We will pass your feedback along to CSA.Apr 25,2013 -
Wendy Stahl
Generali Global Assistance
Thank you for providing your feedback on your recent trip. I’m sorry to hear all did not go as planned. Our plans do not require contact with us prior to seeking emergency care. We do offer to help, especially in non-emergent care situations where we can find you a doctor and arrange direct payment for non-emergency care under ,000. Please feel free to contact us if you have and questions or need to file a claim.May 13,2013
The trip included a
cruise
Generali Global Assistance
Standard
I went to more then the Netherlands and I gave my iternary to the agent I spoke to when buying the plan. ( I was on a cruise stopping in multiple ports).Now I am wondering if I had a claim at another stop on my trip if I would have been covered or denied because it did not occur in the Netherlands.. Its hard to rate the plan if I never had to use it.
Barbara M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Questions above really relate to customers who have had to collect on their insurance. We had no problems, fortunately. However, the process of obtaining the insurance was easy and I was able to print out the policy minutes after obtaining the insurance.
Stephen T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
As there were no problems, aside from stains/scratches on the suitcases, no claim procedures were involved.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
Gerald J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Submitted a claim because our baggage was delayed prior to a cruise. A week after I had mailed in a claim, I had a call that I would be getting a check for the entire claim. It did not hurt that I provided good documentation and carefully followed the directions for submitting a claim
Arthur M. would
recommend this plan to a friend or relative.
23 of
23 people found this review helpful