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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Alaska and tour rated Generali Global Assistance
4.61 out of 5
210
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
For the price, it offered 95% of what we wanted. We were willing to take the gamble on the 5% chance that we wouldn't need it, and fortunately, we didn't. It was easy to read and understand; easy to purchase, and their follow up with the paper work was prompt.
Betty M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Like all insurance products, you hope you wasted your money and we did. Nevertheless, our trip was expensive and complicated with lots of opportunity for things to go wrong. To NOT buy trip insurance would have been foolish. Since the cost of trip insurance is age-related, insurance for us is becoming relatively expensive. Eventually, it will become prohibitively so.
We were pleased with how smoothly and quickly the purchase process proceeded. There was a lot of communication and we were given phone numbers beyond the insurance carrier's in case we had problems during the trip. Very reassuring.
John W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I didn't have to use the plan for an insurance claim, I can't give it any credit for being a great plan. Fortunately I didn't have to use it, but felt comfortable that I had some coverage.
Diane T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not have to use the policy but my wife became ill a week after our trip. It was well worth the cost for the peace of mind it provided us.
Donald E. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't need it, had it in case! Thanks. Fun trip!
John A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very saisfctory in all phases: polite and very helpful concered representives, quick claim service, willingness to allow other factors to come into play, speedy reimbursement, very complete coverage.....I give a 5+ (AAA).
David B. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This is the second time we have used your services. Both times the customer service people were very knowledgeable about the differnt plans and helped us find the right coverage for the trip. It was easy and fast.We will do business with your company again.
Teresa
Teresa O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This is the first time we have purchased insurance - just had a feeling. One month before our very expensive cruise we were evacuated for 20 days due to a large fire. Our house survived and so did our nerves, knowing that if we had to we could cancel the trip and not have lost everything. As it turns out we were able to return home a week before we had to leave, get our clothes and luggage and head out to the airport. It was extremely stress relieving - even though we did not have to use it.
Michael G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although I was fortunate enough not to have a claim, the peace of mind in knowing that we were covered was tremedous.
Arthurlyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was very pleased with the insurance offered to me by CSA Travel Protection. It didn't cost as much as I expected, and the peace of mind it gave me made it worth it. The representatives are very professional and quickly found the best coverage for me. The speed in which everything was handled and communicated was outstanding. Ultimately, I was able to take my trip, as scheduled. But, I will certainly go to Insuremytrip.com for my future travels. It's so worth the peace of mind.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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