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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited the United States rated Generali Global Assistance
4.55 out of 5
351
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
When I travel I usually check with INSURE MY TRIP and use CSA to insure my trip. Has the same protection at a better price than the tour will provide. Have not had to make a claim yet but it is there for the big ticket items if needed and at a reasonable price.
CAROL H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily, nothing bad happened. Didn't need to use it. But it did cover all the items I wanted with a good price.
Zhi L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The policy provided coverage for the things I wanted covered. Fortunately, I did not have to file a claim, so I can't comment on that aspect of the policy.
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
TOO EXPENSIVE FOR THE COVERAGE OFFERED! NOT A "BANG FOR YOUR BUCK" !
ROBERT D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Please reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.
    Jun 02,2017
The trip included a
tour
Generali Global Assistance Standard
did not have to use insurance for this trip. Would consider this for another trip
Annalee G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Representative we talked to about possibly filing a claim was extremely nice and very helpful.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't need to use it, but it was nice to know it was there just in case.
Jonathan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
There was very prompt response, very good work with our claim. We got all requested money back very quickly. Claim Department representative Devon Love did excellent job.
Gregory C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need to file a claim so don't have an opinion on that aspect of the insurance. Did feel the plan covered my needs.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We never tested the plan which makes it differicult to evaluate. Insurance coverage and how the company applies it to a claim is a true test for the end user. It is reassuring to have some degree of protection when traveling. We are not young so having this coverage is reassuring. Yes we would buy it again in future travels. We have no issue with the plan but also have little to say on how it works. Given the cost of travel it is worth having the coverage.

It is best to have all trips with nothing to say about the insurance coverage.
Madelyn F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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