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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour taken a cruise and visited the Caribbean rated Generali Global Assistance
4.69 out of 5
254
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
Great coverage at a very reasonable price. It was purchased for a cruise but also covered us from the day we left (drove to Miami from VA) to the day we returned home. At the time of purchase, representatives were very helpful on the phone and answered all of our questions. We recommend and will use again in the future.
Nickolas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We went on the Mariner of the Seas, our 6th cruise, but first RC. Entertainment and service was great, but food was just okay. Bed was not comfortable. Surprised to discover that our balcony room didn't include a robe and standard lotions. Shampoo was in a wall dispenser. Also couldn't buy a bottle of liquor or wine on the ship for our room.
MaryBeth J. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Have used CSA for a couple of trips and lucky enough did not need to make any claims so did not have to use CSA for claims but take out insurance for just in case.
Elaine H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA Travel Protection is very nice to deal with. Their prices are reasonable. I immediately recommended them to friends that we were traveling with.
Keep up the good work.
Bryna E. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Initially I rejected the idea of trip insurance for a two-week cruise, but upon the advice of friends who had had unexpected crises arise, I decided to look into low-cost coverage. InsureMyTrip.com was recommended to me and I found the website easy to navigate and easy to purchase just what I wanted. Didn't need it but glad to have it all the same.
Greer F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Good plan for back to back cruises, however it was a bit expensive. Thankfully, we didn't have to use it. You can't take a chance on being airlifted from out of the country to a reliable hospital in case of a major emergency. That can cost up to $30,000. It happened to a friend.
Susan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I thought the amount of coverage was a good buy for the price.
Gertrude L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I felt more secure having the travel protection if we needed it and happy that we did not need to use it.
Elaine V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
You made the decision-making process and the purchase easy. Although we did not need to file a claim, we felt secure that we were covered should something go wrong.
Philp B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Easy to purchase. Provided most of the coverage I needed at a reasonable price. Glad I didn't have to use it.
Trevellya F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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