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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise and visited Italy rated Generali Global Assistance
4.59 out of 5
293
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
very good
Alexander N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good Plan best part of the plan was it was not used! We had a great vacation.
Raymond P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Wendy Stahl
    Generali Global Assistance
    Photo
    So very glad to hear you had a great vacation!!
    Apr 16,2013
The trip included a
cruise
Generali Global Assistance Premium
This plan was exactly what I was looking for in the price range I anticipated. It was comforting to know we were covered in the event we needed to return home.
Maria D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I chose CSA because it was reasonably priced and offered the features I wanted. We never expected to have to use it. However I got sick on vacation and was hospitalized in Europe. CSA came through and paid all our claims. I would definitely buy CSA again. Thanks
John C. would recommend this plan to a friend or relative.
33 of 33 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Used CSA last year and had to file a claim, which was promptly handled. I will always use it for big trips.
Alan F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not have to file a claim.
Ivory W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I had a medical emergency in Turkey and the CSA people were terrific in making arrangements to get me (and my husband as my non-medical companion)home. They thought of everything involving the travel. I have already told everyone I know to buy CSA protection plans when they travel. The claims process was ultimately well done, although it took a bit longer than as "advertised". It was fair and well explained. However, the most important part, having immediate assistance when you are abroad with a medical emergency was handled superlatively!
Stephen K. would recommend this plan to a friend or relative.
30 of 30 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Next time I will purchase insurance within 30 days of down payment of cruise as insurance cost would have been much less. Insurance reps were very helpful with finding the right plan - everything handled online. I would use and recommend this insurance plan again.
Jan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Best prices for coverage desired. Have used this company many times, fortunately with no need to make a claim. An excellent value just for the peace of mind.
Susann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I did not have to file a claim, but felt comfortable with having coverage just in case.
Harrison A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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