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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have visited Brazil rated Global Alert!
4.53 out of 5
16
ratings and reviews
93%
recommended
Sort by
Cruise
Filed claim
Global Alert! Preferred
Any questions I had were answered promptly. Thank you
James M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Took 2 months for them to pay a simple 1 item claim $200 claim on $20,000 worth of coverage.
Poor customer service response. Lots of excuses. Sometimes they did not return customer service calls. No way to email the claims dept.
Robert L. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for choosing InsureMyTrip for your travel insurance needs. We are sorry to learn that you were dissatisfied with the length of time that was required to resolve the claim. However, we are glad to see that your claim was paid. InsureMyTrip offers assistance to our customers who experience claim issues through our advocacy program. In the future, if you were to experience an issue with a claim, please call us at 1-800-487-4722 and request a customer advocate.
    Mar 07,2017
The trip included a
tour
Global Alert! Preferred
It's impossible to review a plan that (thankfully) I did not need. The process of selecting from several plans for what suited my needs was transparent and comparative. Thanks for your service.
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
I purchase an emergency cover insurance plan for myself and my two toddlers, 2 and 4 years old for our 1 month vacation to Brazil.( from Global Alert) Unfortunatelly I had to use the insurance with them both . They got a very bad Virus during our vacation and the yougest even end up a few hours at a local hospital for tests and hydration. As soon as I came back to the US I filed the claim which was pretty easy. It took 1 month for them to send a response and the money for the claim. They used a very high dolar conversion and paid me less, $100 pretty much, than I spent in Brazil ( I had to pay the hospital and doctors bills in Brazil and they refund you here later, next time I will choose a plan that pays the expenses for me. ) but overall I am happy that I got this insurance, without it I would have spent much more. You never buy an insurance expecting to use it, but it is very necessary especially when travelling for long periods with kids.
Camila B. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
I really like Global Alert's coverage and their price. Unfortunately, I did have to file a claim because I needed to delay my trip for personal reasons. I had chosen the "Cancel For Any Reason" coverage. I changed my flights and was hit with the price difference + change fee. After filing my claim, Global Alert responded saying that I needed to fill out a form saying that I will not use my ticket for a future trip. I was confused and probably should have called in, but just gave up because I figured I would technically be using the ticket since they just reissued one just with the price difference + change fee. Several weeks later, I received a check from them for 75% of my $250 United Airlines change fee. I'm really glad they took the time to look into my ticket without requiring me to contact them and fight for it. This is above and beyond what they needed to do and for that I am giving them a good review and will purchase their insurance again for the delayed trip.
Timothy C. would recommend this plan to a friend or relative.
12 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The staff of InsureMyTrip were very courteous and helpful in selecting the appropriate plan
RUSI T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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