The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.
I was hospitalized for a covered illness, filed a claim and received reimbursement for all covered expenses. I filed all required documents in a timely fashion, however, reimbursement took approximately 10 weeks. Agents were very apologetic for the long delay and explained they had a lot of claims to process. I called every 2 weeks to obtain updates regarding my reimbursement and every time I called, I was on hold for at least 15 minutes.
Wendeline B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately, I did not have to file a claim with Global Alert!, however, I called Global Alert because one of my connecting flights (a short one to NY) was cancelled at the last minute. Instead of helping me get another flight, the person who answered said he didn't know how to do that and offered to send me a claim form instead. I told him that I wanted to get a flight, not a claim form and would get back if I needed a claim form. I managed to use other resources to fix the issue, but was disappointed that the insurance company had no one to help me.
Scott G. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry to hear that your flight had been canceled. In the event you need assistance during your trip, we recommend contacting the 24/hr assistance center. This contact is better equipped to assist you with canceled flights and potentially setting up new arrangements. The service center for Global Alert is best used for policy questions and claims information. The contact information for your 24/hr assistance center is located at the bottom of your Coverage Confirmation email sent by InsureMyTrip.com.
Please feel free to contact us if you have any further questions or concerns. Our licensed agents are available 7 days a week and can be reached at 1-800-487-4722.
I traveled to India for a month confident that should the unexpected happen at home or on the trip I would be compensated and helped to deal with any emergency that might arise. The peace of mind was priceless.
Jan F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had a very expensive trip and the cost of the insurance was significant, but worth the peace of mind. No problems encountered, no claims filed. But having the insurance was reassuring.
Marlin P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
something went wrong ( missed connection ) with another party"s trip and they did not know about your company. Too bad, but of course I gave your name and number and their next trip will be insured by Global alert.
The price was wonderful, thank you !!
Dagmar
Dagmar G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry to hear that your flight had been canceled. In the event you need assistance during your trip, we recommend contacting the 24/hr assistance center. This contact is better equipped to assist you with canceled flights and potentially setting up new arrangements. The service center for Global Alert is best used for policy questions and claims information. The contact information for your 24/hr assistance center is located at the bottom of your Coverage Confirmation email sent by InsureMyTrip.com.
Please feel free to contact us if you have any further questions or concerns. Our licensed agents are available 7 days a week and can be reached at 1-800-487-4722.