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Travel Insurance Reviews InsureAssist TravCan Premier

The TravCan Premier plan is the higher-end comprehensive trip cost protection plan from InsureAssist as it offers greater coverage limits and more options than the TravCan plan. If you are concerned about any pre-existing medical conditions that might affect your travel, this plan will waive the pre-existing conditions exclusion if purchased within 21 days of the initial trip payment and if the full cost of the trip is insured.

To learn more, see the InsureAssist TravCan Premier product page.

Customers rated the InsureAssist TravCan Premier plan
4.59 out of 5
1,077
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
InsureAssist TravCan Premier
Had to cancel cruise due to illness, the claim service center was very helpful, sent me the forms, gave me directions on what needed to be obtained. Had some issues with Delta, the CS rep helped me get what I needed. Very prompt service.
Richard E. would recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I assessed the plan when I purchased it, compared it with several others, and thankfully did not need to use the plan and therefore I did not look at it again. It was a secure feeling to know the plan was in effect and the coverage was more than adequate.
The Danube Riverboat cruise from Vienna to Bucharest was excellent and interesting. The Guides were candid and forthcoming with good information and current living conditions and those under Communist rule in addition to a review of history. The food was organic and fresh, (I'm still thinking about those tasty tomatoes) with dinners planned to represent the various countries along the Danube. I continue to think about what a saw and heard on this unique trip and in spite of America's struggles at this time, I appreciate it all the more, in so many ways.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
It took about 6-8 weeks to get our claim handled. First we were told they did not receive it then they did find it after we submitted it a second time. We did get great satisfaction after we spoke with the manager. We received our money shortly after.
Daniel G. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
For the price, the plan was by far the best for my needs. It offered more coverage than many other plans that cost 2-3 times as much. However, I did not need to file a claim so I cannot rate the plan from that perspective.
Edward B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
I didn't need to use it, but was glad to have it just in case! I know someone who contracted Dengue Fever the day I left Thailand (which means a week in the hospital)... so you never know!
Erin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Unfortunately when my wife became ill we were forced to cancel our trip up the Danube from Bucharest to Budapest. The only "challenge" was my forgetting to enclose one piece of information and their needing an actual letter from the trip provider (Avalon) of how much my refund from them would be. Let me thank Avalon as well as they responded immediately with the necessary information. The whole process took less than 30 days.
George L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
LOVE IMT...they are there to help you get the best plan/coverage for your needs. It is good to have peace of mind. We didn't to use it, thank goodness. Thanks for being there.
Theresa E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
Didn't need it, but glad I had it.
Darlene D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
I had originally thought I purchased the cancel for any reason option but didn't realize it was NOT included until after I paid in full. I feel this is confusing and not sure I would ever make this purchase online again.
Clester B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. Please note, we are available to assist in the purchase of policy should you need our assistance in the future, and we can ensure that optional coverages are included.
    Aug 29,2013
InsureAssist TravCan Premier
After comparing multiple plans, I found this to be the best one for me given the price and coverage. I did not purchase it for the medical coverage and was mostly concerned with trip interruptions/delays. I am so glad that it had medical coverage because I ended up injuring my ankle while abroad, which required a hospital visit, x-ray, medication and an orthotic, all of which was reimbursed to me upon my return.

I filed my claim the day after I returned (on a Friday afternoon) and received my reimbursement check from Nationwide 7 business days later (on a Tuesday). The process was simple, fair and efficient and I was reimbursed for all of my medical expenses. I will definitely purchase this plan again in the future and highly recommend it.
Shayan F. would recommend this plan to a friend or relative.
12 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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