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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have taken a cruise and tour rated International Medical Group
4.48 out of 5
751
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Just like any insurance. You never know how good it is until you need it. But we always get it just in case
Willard V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
This plan gave us peace of mind! We are so grateful for this experience!
Alice M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
This plan was recommended to me. It had everything I would want were I to need the insurance while on my trip.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Very glad that we didn't need to file a claim!
Deborah M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Nothing happened but always good to know that we would be covered if anything did happen. The peace of mind was worth it.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Well worth the cost. We are totally satisfied with this trip insurance. Weather related event and declared disaster made it impossible to travel on our scheduled day. Claim was processed easily online and reimbursement was speedy.
Jack T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I bought the IMG iTravelInsured SE plan for this trip because a couple of our cruise ports were in foreign countries, and I'd recently seen a friend get injured in one. We're in our 60's and thought insurance was a good idea, particularly for emergency medical transport overseas, which I heard was expensive. The cruise was a big celebration for my sister-in-law's retirement; we were really looking forward to it.
To my surprise my husband's back started bothering him a few months before the cruise. He worked with PT, a chiropractor & his Dr to no avail. Three weeks out he collapsed in pain and was scheduled for urgent surgery, we weren't going anywhere.
I contacted IMG and they immediately emailed a claim form. A real human being was available for my questions. It took about 4 weeks for them to review and process our claim. No fuss or drama. This was a big relief, as we were already miserable about missing the cruise and letting down family.
Bottom line, I highly recommend IMG's travel insurance and will use them again.
Cheryl C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I am a reasonably intelligent human being. I was under the very distinct impression that while I was in London, if I became sick that I could see one of your providers. It was the main reason I purchased the plan.

I became ill.

I was wrong about this plan. I was required to find my own doctor and pay any doctor or hospital bills myself. Then later, make a claim for reimbursement.
Theodore G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Oct 23,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
Glad it was there. Even happier that I never needed to use it !

Will see you again when I travel next year.

Thank You
Dan
Daniel L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Applying and completing the proper enrollment forms was simple, with the help of good representatives at your office. It was comforting to know we had coverage while away despite, thankfully, not using it.
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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