Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
iTravelInsured SE
I did not get to go on this trip due to medical reasons. I filed the claim as soon as I knew I could not go. I was asked for the same information repeatedly. It was almost as if the left hand did not know what the right hand was doing. It was impossible to call and check the progress on claim. Finally, several months later, I received some of the money due. All in all, I lost 300.00 plus 500.00 which was the cost of the policy. Never again will I use itravel.com
ronald d. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Courtney BairdInternational Medical Group
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.Dec 08,2023
The trip included a
cruise
International Medical Group
iTravelInsured SE
I was glad I had your services activated though I did not need to use it. You were very cordial and your assistance when needed was well received. I will use again.
JBell
JBell
Janice B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
Thank goodness we didn't need to make a claim.
Deborah M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
The plan provided peace of mind; however, we were fortunate in that our trip went smoothly and we did not have to use the insurance. So I don’t have an opinion on how well the insurance would have worked if we needed to file a claim.
Stephen R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Reasonable cost for the coverage. We had no claim (hurray) but feel comfortable with the policy.
Alvin K. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Unfortunately we had to cancel the trip, but prior to final payment. My brother who was traveling with us had a brain tumor and needed surgery. We submitted 22 pages of required validation. Response was slow and they disallowed a charge. We contacted insure my trip who acted on our behalf and we were paid the amount due. My brother’s paper work was lost even though he sent it by mail with tracking so it was received at their office. Ultimately again with insure my trip rep, they decided to use my paper work and the claim was resolved. This company is not good.
Linda K. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.Sep 26,2019
The trip included a
cruise
International Medical Group
iTravelInsured SE
I’m thankful not to have needed this insurance during my two-week trip to Greece. But I was reassured, knowing the policy was purchased and ready, should I have a medical or other emergency. The reason I chose this particular policy was that pre-existing conditions, of which I have several, were covered. This was essential to me, and I was glad to know that if any of my conditions caused a problem, I’d be covered.
Thomas W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I called before the trip with a question regarding cancellation and spoke to two different people of which neither of them answered properly and were more concerned with not obligating the company
Joseph P. would
recommend this plan to a friend or relative.
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Carol
Thank you for bringing this to our attention. Our records do indicate that you contacted InsureMyTrip on the day before you departed on your trip questioning if a family member, who was not on your policy, was unable to go on the trip due to a medical issue. Our customer care representative read to you the terms of the policy then transferred you to the claims department to report your claim. Although it is not unusual for customers to expect a determination of coverage with that phone call, coverage can only be confirmed by the travel provider and only after reviewing claim documents.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.May 21,2019
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Hope to use again next future trip
Affordable
Affordable
Edelwina V. would
recommend this plan to a friend or relative.
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