Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
We had a claim and it was promptly reviewed and a payment for the amount submitted was approved. Very pleased with the process!
Stevan U. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured LX
extremely difficult to get info from for claim and very slow
Joseph A. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Thankfully did not need to use. The price was good and glad I had .
Sharilyn B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Several emails sent for medical claim from Peru and Ecuador did not go through. Email address was checked and was correct. I tried filing the claim by email when returned to USA and still would not go through. Finally I called and had the insurer email me and I replied with claim attachments and then it went through. Email address in question is [email protected] this needs to be fixed. It took 3 weeks after claim submission on 2/22/19 to get the check.
Hamir M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Carol
Thank you for bringing the issue with the claims email address to our attention. International Medical Group will look into the problem with the email address and do whatever they can to correct it.
In the meantime, our licensed representatives are happy to help you with any part of the insurance process. Should you have any questions in the future, please feel free to call us at 800-487-4722.Mar 22,2019
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We would like you and our other customers to know all travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
Claims assistance
Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Dispute resolution
Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.