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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have tour rated International Medical Group
4.47 out of 5
1,351
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
Didn’t need to use it which is a good thing.
Margaret B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
This plan gave us peace of mind on our trip. It provided great coverage.
Barry L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Fortunately we didn’t need to use the insurance. Other than a 12 hour flight delay on the way home (& Singaporeair put us up at a lovely Crowne Plaza hotel with dinner & breakfast), we had no serious injuries or illnesses. That’s what insurance is for.
Nicholas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
The day the WHO declared a global emergency (January 30, 2020) due to corona virus the IMG/Insuremytrip website went dark claiming IT issues. Now 24 days later the site is still down for taking any new claims. Waited for over 3 weeks to file a new claim and still can't. do not trust that this company is financially solvent to follow through with their promised coverage. They have a lot of nerve asking for a review when they still can't process a claim. zero stars were not an option for promptness or satisfaction but should be.
Mathew L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
This plan was somewhat expensive, but allowed coverage for pre-existing conditions when purchased by the time of final payment for the trip. Fortunately, we did not need to make a claim, so can't speak to their claims process or satisfaction.
Ann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
InsureMyTrip gave phone number for me to contact the International Medical Group iTravelInsured SE directly with regard to the Novel Coronavirus but when I called the phone number no one answered and then I found out that if you let it ring about 20 times someone will pickup and then say the computer system is down and they cannot review any policy at this time. This went on for four consecutive days before I gave up.
Homer L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Meghan
    Photo
    Thank you for the feedback. If you have any questions or would like help reviewing a policy in the future, please contact our Customer Care department at 800-487-4722.
    Apr 22,2020
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
We had a great experience from beginning to end. Booking through insuremytrip.com is easy. This is the fifth time that we have used insuremytrip.com. On this trip we insured four adults. One person in our party contracted pneumonia, and was treated on the cruise ship. The treatment was aggressive and effective, but the total cost was about $11,000, which was paid before disembarking the ship. After submitting the claim to the insurance company, it was paid in full within 30 days -- excellent service. We would certainly purchase this insurance in the future as long as the premium remained reasonable.
Eric P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Happy I did not need to use insurance . But glad I had it Just in case any thing happen. We were far away from home
Joyce E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
peace of mind is worth the cost
Alan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Since I didn't file a claim, it's hard to speak to the customer service. However, I would say the process of acquiring the insurance was excellent. The plan seemed to be a good one for what we needed.
Hatton K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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