Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
International Medical Group
iTravelInsured SE
Did not need to use it. But it was reassuring to know it was there if needed.
Bette R. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Seemed like a good value and good coverage. Did not have to file a claim so cannot comment on how well it actually works.
Katie S. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured LX
We were fortunate that we did not have to use the travel insurance coverage as our trip was "event-free". But the coverage would have met our most important needs for a reasonable cost. My husband got sick and was hospitalized overseas on a previous trip, so we are very picky about what travel insurance we buy now.
Bettye B. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Never had to use it but felt better that I did have coverage.
Elisa V. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
I was unsatisfied with the slow speed of processing our claim (two months) and the settlement. The company denied the airfare cost of my family of four returning home early from our Irish vacation because two of our party came down with pneumonia. They did pay for the medical and lodging costs due to an air delay, but not the cost of the additional airfare to cut our trip short, which was the bulk of our claim. I travel a lot and purchase trip insurance regularly. The one thing I purchase insurance for is hassle free coverage and timeliness. IMG fell short in both regards. This is the first time i have used IMG and it will be the last.
Marcia W. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 16,2018
International Medical Group
iTravelInsured LX
I was unsatisfied with the slow speed of processing our claim (two months) and the settlement. The company denied the airfare cost of my family of four returning home early from our Irish vacation because two of our party came down with pneumonia. They did pay for the medical and lodging costs due to an air delay, but not the cost of the additional airfare to cut our trip short, which was the bulk of our claim. I travel a lot and purchase trip insurance regularly. The one thing I purchase insurance for is hassle free coverage and timeliness. IMG fell short in both regards. This is the first time i have used IMG and it will be the last.
Richard K. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 16,2018
International Medical Group
iTravelInsured SE
I did not have to file a claim, therefore I was satisfied..A better evaluation of the plan would have been if I had to file a claim
Eugene V. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Never had to use this plan; however- I never had to worry about what we would do if we had a Medical or other travel issue- because we had this plan!
Stephen L. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured LX
Did not file a claim thus can only comment on the purchasing process. This was fine.
Timothy T. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
It's kinda hard to say how satisfied I am with the plan simply because I didn't need it, nor did I need it last year when I used you guys. All I hope is that you guys are here for me if something does happen as I plan to continue to use the same insurance for all my future travel plans. Thank you.
Elizabeth T. would
recommend this plan to a friend or relative.
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