Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
tour
International Medical Group
iTravelInsured SE
Unfortunately, I had to go to a hospital emergency room because of a lingering illness while traveling in Australia. After returning home, I called I Travel Insured to report the claim and get the claims process started. Their claim process was straightforward and easy, especially because I had all the needed documentation from the hospital and doctor and proof of payment. The claim was paid in less than 4 weeks after submission. In addition, a couple of items that were not paid were clearly explained to me in a letter that I received a week before I received the check. The reasons for denial were fair and seemed to comply with the policy. But the majority of the medical claim was paid with no additional follow up needed. I was and am extremely happy with their service. Through the years, I have had to file two other medical claims with different travel insurers. One was for myself and the other for my husband. By far, I Travel Insured's claims process, communication and prompt payment was heads above the other two companies. I highly recommend using this insurance and have just purchased another insurance policy with them for an upcoming trip.
Maureen D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
i have a question going forward. If a cruise line went out of business would this policy respond. Especially if the fees were paid in advance. Thanks, GG
Kerry W. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured LX
Fortunately we didn't need to file a claim but were at ease because of the coverage we purchased. We purchase coverage mostly for the medical coverage when we travel internationally.
Joseph H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Happy that I did not need to make a claim.
Sheila W. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
Patriot International Lite
We had the unfortunate need to actually use our IMG service while traveling in Australia. My husband had to be admitted to the hospital for a severe reaction to a jellyfish sting. The customer service representatives were available to answer our questions both times we called (even though it was a weekend and we were in Australian time zone) and were very helpful and friendly. We were so happy to have purchased such a high-quality plan! I should note that while we did use the benefits of the plan, the hospital took care of the claim filing. We have not heard any problems with the claim filing so it seems to have all gone smoothly. You will not regret purchasing this plan, although I hope you won't have to use it!
Kerry B. would
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
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"Trip Cancellation -
Benefits will be paid up to the Maximum Benefit Amount purchased to cover an Insured for the non-refundable Published Penalties and prepaid expenses for Travel Arrangements when an Insured is prevented from taking his or her Covered Trip due to:
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6. Bankruptcy or Default of an airline, cruise line, tour operator, or Travel Supplier (other than the tour operator or travel agency from whom the Insured purchased their Travel Arrangements) which stops service more than 14 days following the Insured’s Effective Date. Benefits will be paid due to Bankruptcy or Default of an airline only if no alternate transportation is available. If alternate transportation is available, benefits will be limited to the change fee charged to allow the Insured to transfer to another airline in order to get to the Insured’s intended destination. This benefit only applies if the policy has been purchased within 20 days of the Insured’s initial payment for the Covered Trip and for the full cost of the Covered Trip..."
Since you made your initial trip payment on 09/02/2017 but did not buy this policy until 03/14/2018, you had no coverage for Financial Default under this policy.