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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have tour and visited the United States rated International Medical Group
4.42 out of 5
73
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured LX
It is hard to write a proper review if you did not use it. I was fortunate that I did not have to use it, but it gave me the peace of mind knowing that if something had gone wrong I was covered. It was a well-rated plan, covered all of my concerns, and was recommended by Insuremytrips - who was recommended by consumer reports, so I thought it was worth spending a little extra just in case.
Cameron S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot America Lite
I'm completely satisfied with insurenmytrip.
Thanks.
NHAN T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting a 5 star review for your International Medical Group Patriot America plan. We were pleased to assist you in selecting and purchasing a plan that covered all items that you wished to insure at a reasonable premium.

    Aug 12,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Had no claims.
Richard M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
We opened a claim but ended up not processing it. Flight and luggage delay were on our way back home which they apparently do not cover unless it’s > 12 hrs. The agents were friendly and the price was OK.
marina u. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. Although we regret that there was no coverage for delayed baggage under your policy, we are pleased to hear that the claims representatives were friendly. Nevertheless as they explained that under your policy, "Baggage Delay...(would reimburse you) If, while on a Trip, your checked baggage is delayed or misdirected by a Common Carrier for more than twelve (12) hours from Your time of arrival at a destination other than Your return destination..."

    Since your baggage was delayed less than 12 hours during your travel to your return destination, there would be no reimbursement under your Baggage Delay coverage.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Aug 01,2019
The trip included a
cruise
tour
International Medical Group Patriot America Lite
so far so good... I am happy to continue with such a plan!
Miguel K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Trip was great. Happy we did not need to use the insurance for any reason. But, knowing we would be covered if needed helps for peace of mind.
Paul V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Need to know if a claim is needed while in another country, will the insurance pick up the costs or will we have to pay "up-front" and then get reimbursed. Just learned of a friend who had to pay out-of-pocket for a medical emergency in the amounts of $20K plus before they could get medical evacuation and they had a similar insurance plan. If that is the case, this is not a good plan to have.
Patricia T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for reaching out to us for this information. Since travel insurance plans vary significantly among companies, plans and states, we cannot fairly comment on the claim settlement for another insurance provider. However, we can review the terms and conditions in your plan which included a Primary Medical limit of 150,000 USD per person.

    "Accident and Sickness Medical Expense"

    "Benefits will be paid for the Covered Expense incurred, up to the Maximum Benefit Amount shown in the Schedule of Benefits, as a result of a Covered Accidental Injury or covered Sickness, which first occurs during Your Trip (of a duration of ninety (90) days or less for Sickness). Only Covered Expenses incurred during Your Trip (of duration of ninety (90) days or less for Sickness) will be reimbursed. Expenses incurred after Your Trip are not covered.

    Benefits will include one thousand dollars (1,000 USD) for expenses incurred during Your Trip for emergency dental treatment. Only expenses for emergency dental treatment to natural teeth incurred during Your Trip will be reimbursed. Expenses incurred after Your Trip are not covered.

    Benefits will not be paid in excess of the Usual and Customary Charges.

    Advance payment will be made to a Hospital, up to the Maximum Benefit Amount, if needed to secure Your admission to a Hospital, because of a Covered Accidental Injury or covered Sickness. The Program Medical Advisor will coordinate advance payment to the Hospital."

    Please feel free to call us at (800) 487-4722 if you would like additional information.
    Mar 26,2019
The trip included a
cruise
tour
International Medical Group Patriot Multi-Trip America
Did not have to file as claim. But it is assuring that I have your coverage
Doria Maria Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot America Lite
I never needed any medical requirements during my trip so it would be hard to tell myself how I had experienced that plan
UTKARSH P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
the people on the other end of the phone know all the ins and outs of navigating the small print and details-- they're a well informed group of service representatives and give you the assurance you're 'well-covered'
Harriet P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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