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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have tour rated International Medical Group
4.47 out of 5
1,371
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured LX
This was the only plan I found that offered trip cancellation coverage for "any reason" and this was important for us due to medical mental health exclusions in most plans. Suddenly 2 months prior to our trip, one of our travel companions was diagnosed with breast cancer & it was unknown if treatment would be completed in time to travel. The fine print on policies is always hard to understand, but I found the InsureMyTrip staff to be more customer service oriented and efficient than the insurance company itself when answering questions and updating the policy after we purchased our airfares. In the end, we were all able to travel which was a great. I recommend InsureMyTrip to everyone for ease of use and their customer service.
Kathleen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Although this was not the only plan that offered the optional Cancel for Any Reason coverage, it was certainly the least expensive.

    We are pleased that we were able to assist you at InsureMyTrip and look forward to working with you again in the future.
    Jul 22,2019
The trip included a
tour
International Medical Group iTravelInsured SE
When one of my group had a serious medical problem, I was unable to reach the insurer. After listening to canned music for longer than I found reasonable, I called someone else. Would not recommend.
Rochelle O. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. As you indicated in your 3 1/2 star rating, the International Medical Group iTravelinsured SE does provide good coverage at a good price.

    Unfortunately, one of your party did require emergency medical assistance and you were unable to get a response to your call. As stated in your policy, 24 Hour Emergency Assistance should have been available at (866) 243-7524 (within the U.S.) or 1-317-655-9798 (Outside U.S.)

    Your review also indicates that you did not file a claim. If you do have a medical claim to file, please contact iTravelInsured to report your claim:

    Claims
    (866) 243-7524
    (317) 655-9798 (If overseas, call collect.)
    Fax: (317) 655-4505
    [email protected]

    Please also remember InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722. We would be happy to assist you.
    Aug 06,2019
The trip included a
tour
International Medical Group iTravelInsured SE
We needed to take our comprehensive insurance for our trip to East Africa. Since it was an expensive trip the insurance was also very pricey but necessary. We had a an amazing adventure but thankful we never needed to apply a claim. Therefore I can’t comment on how that would have turned out. This insurance was priced much better than the tour group offering. That’s why we went with it.
Gerrie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Bought the plan for a trip to Singapore, Vietnam and Laos. Had a medical problem in Laos. Talked to you and you told me you didn't have any doctors in Laos....great. Flew to Hanoi to have the problem addressed at a clinic listed on your website. They have never heard of you and did not accept the insurance. I paid out of pocket. No claim filed since it was under the deductible anyway. Your company was absolutely zero help with my problem. Never again will I buy a policy from you.
Mark M. would not recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for providing your feedback.

    InsureMyTrip is sorry to hear that you didn't receive the assistance you should expect from your 24 hour emergency assistance provider. At their request, we also forwarded your information to International Medical Group so that they could review the process with their assistance company.
    Aug 13,2019
The trip included a
tour
International Medical Group iTravelInsured LX
Good solid coverage - however, would have preferred a higher Accident & Sickness coverage amount than offered.
Raymond V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I did not use the insurance but it comes highly recommended from travel industry.
Careen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Visa
Awesome Medical coverage at a reasonable affordable premium price tag.
Complete Peace of Mind!
Mayank S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
The plan was reasonably priced and I felt secure in knowing that I was adequately covered for unexpected situations. I would use this company again.
Kathy Ann S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Excellent service
Lap Ming M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I have no way to evaluate the plan as I/we, fortunately, did not need to use it. The cost is high, but seemed competitive for the coverage.
SUE A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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