Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
Patriot International Lite
I am fortunate that I did not need to file a claim, but in all honesty, I find it hard to recommend an insurance company without proceeding through the important process of filing a claim. I must add though, that I have purchased trip insurance through InsureMyTrip.com numerous times and their staff has always been very informative and helpful!
Joseph C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
I loved the whole process -- comparing plans, choosing my plan, paying and receiving my documents: all painless, clear-cut, and fast. I will use this service again and again.
Michael T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
We always travel worry free with trip insurance. It is just not worth the risk of getting caught somewhere and need medical care and then have to figure out how to pay for it and how to get home. Thank you.
Karen W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Medical coverage was important on a cruise to many underdeveloped islands. Worth the $ for the peace of mind.
Michael B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
Bought the medical plan to cover my trip to Europe. Like their friendly service and adviser's suggestion. The cost is very reasonable. Will be back for my future trips for sure.
Lin Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Because of my health condition the plan gave us pease of mind to enjoy our cruise. Money well spent.
Gary J. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
We were told by the hospital that all items were covered. The people at the hospital handled all the claim information and we have not been notified that any items have not been covered. If this remains true, the whole process will be more than satisfactory. We would certainly recommend this insurance plan.
Grant G. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
I do not normally write reviews on anything but am making an exception here. First off I have only heard of horror stories on filing travel claims with insurance companies. If you read no further, IMG met 100% of their obligation. The process can be a pain, but In our case we were talking about $9400. The details are as follows: First off, I always buy my travel ins the day after the final payment on a cruise is made...usually 90 to 120 days. My wife fell off a horse on 8/14/18 and was taken to the ER....three fractures...she is recovered now. our flight was scheduled to leave 9/5/18 with 5 nights in NYC and a cruise from NYC to Montreal. I did not immediately contact IMG but waited about a week to get a prognosis. At that point I advised the claims dept I might be filing a claim for trip interruption, hoping she could at least go on the cruise but once it was determined she could not I informed them I would be filing. Theysent a claim form right away. Because of the paperwork/doctor's stmt involved I did not file my claim until 10/6/18...46 pages of documentation including the claim form....advice....document and send in everything you have(certified mail). They told me TI claims are processed in 15 working days. From a phone call I did find out it took until 10/18 to log my claim in so that is when the clock should start. On 11/8 I called and they said the claim was process on 11/6 and checks are issued on Tues and Thurs. I received the check for the full claim about a week and a half later. The covered the full cruise (less port charges/taxes we got a prior refund), 5 night at an air BnB in NYC that was not refundable, rebooking fees from United Airlines, prepaid car that was supposed to pick us up and the airport and 2 theater tix we had paid for. All in All....I am a happy camper.
Robert M. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
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IMG RR Team AccountInternational Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.Nov 26,2018
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
We were reassured to have additional trip insurance when we were out of the U.S. Even though we did not use it, we felt comfortable touring and did not worry that a wrong step or medical emergency would cause a financial hardship.
John D. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured LX
You need to emphasize the importance of buying policy early to waive the pre-existence clause. I forgot it this year and it cost me.
Since I didn'tuse the policy I can't comment on its satisfication.
Since I didn'tuse the policy I can't comment on its satisfication.
George P. would
recommend this plan to a friend or relative.
-
Carol
We certainly agree that the Pre-existing Condition Waiver is of high importance in every purchase. All quotes on our website define a pre-existing condition. Your iTravelInsured LX plan defines Pre-Existing Condition Exclusion as:
"The Company will not pay for any expense as a result of any illness, disease, or other condition during the sixty (60) day period immediately prior to the date Your coverage is effective for which You or Your Traveling Companion, Business Partner or Family Member scheduled or booked to travel with You: 1) received or received a recommendation for a test, examination, or Medical Treatment for a condition which first manifested itself, worsened or became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; or 2) took or received a prescription for drugs or medicine. Item (2) of this Exclusion does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the sixty (60) day period before coverage is effective under this Policy."
Most plans offering the Pre-existing Condition Waiver if you purchase the policy within 10 to 21 days of your Initial Trip Payment. Your plan offered the waiver if you purchased the policy prior to or on the date of your Final Payment.
Please always remember that the best time to purchase is immediately after you make your Initial Trip Payment.Nov 21,2018